Icon Grand Hotel by Bhagini

Icon Grand Hotel by Bhagini, 68, Varthur Main Rd, Thubarahalli, Munnekolala, Bengaluru, Karnataka 560037

4-star property 4.8 · 2,177 reviews analysed
Icon Grand Hotel by Bhagini – photo 1
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Gumo's take

Icon Grand Hotel by Bhagini in Bangalore is a mid-range hotel known for its consistently positive service, clean and spacious rooms, and excellent breakfast buffet. Guests frequently praise the attentive and professional staff, particularly individuals like Smriti, Manjesh, and Ramu, who are highlighted for their hospitality and responsiveness. The hotel is well-suited for business travelers and event hosts, with a convenient location near major landmarks and a well-equipped banquet hall. While the hotel has a few minor issues, such as occasional service delays and bathroom-related complaints, the overall experience is highly rated by guests.

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How guests rate it

Location
85
Facilities
87
Staff & Service
94
Room Comfort & Cleanliness
92

What guests love

  • Exceptional service with multiple reviews praising staff like Smriti, Manjesh, and Ramu for their attentiveness and professionalism.
  • High-quality breakfast buffet with a wide variety of options, including Jain and Andhra-style meals.
  • Clean, spacious, and well-maintained rooms with consistent positive feedback on hygiene and comfort.

Worth knowing

  • Some guests reported issues with bathroom functionality, including misaligned shower areas and occasional plumbing problems.
  • A few reviews mentioned slow Wi-Fi speeds and late-night service delays.
  • One guest raised serious concerns about privacy and security after unauthorized access to their room.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Not accessible
  • Air conditioning
  • Restaurant
  • Room service
  • Breakfast (extra charge)
  • Breakfast buffet
  • Fitness center

Common questions

Is the breakfast buffet at Icon Grand Hotel by Bhagini highly rated?

Yes, the breakfast buffet is highly praised by guests, with a strong positive sentiment of 106 positive reviews, only 4 negative, and 3 neutral. It includes a wide variety of options, including Jain and Andhra-style meals.

What do guests say about the service at this hotel?

Guests consistently praise the service at Icon Grand Hotel by Bhagini, with a strong positive sentiment of 385 positive reviews, only 15 negative, and 5 neutral. Staff members like Smriti, Manjesh, and Ramu are often highlighted for their attentiveness and professionalism.

Are there any notable issues with the hotel's amenities?

Some guests have reported minor issues, such as slow Wi-Fi speeds and occasional bathroom problems like misaligned shower areas or plumbing issues. However, these are not widespread and the overall experience remains highly positive.

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