Itsy Hotels Hsr Comfort

9, Itsy Hotels Hsr Comfort, D.Devaraj Usr, Truck Terminals, Kanteerava Studio Main Rd, 2nd Stage, Yeshwanthpur Industrial Suburb, Yeswanthpur, Bengaluru, Karnataka 560022

3-star property 3.7 · 549 reviews analysed
Itsy Hotels Hsr Comfort – photo 1
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Gumo's take

Itsy Hotels Hsr Comfort is a budget-friendly 3-star hotel in Bangalore known for its basic amenities and proximity to local attractions like the ISKCON Temple. While the hotel is praised for its staff friendliness and complimentary breakfast, it suffers from recurring issues with cleanliness, room maintenance, and poor guest experiences in some stays. The property is best suited for budget-conscious travelers seeking a simple, no-frills stay, though it may not meet expectations for comfort or hygiene.

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How guests rate it

Location
70
Facilities
50
Staff & Service
65
Room Comfort & Cleanliness
45

What guests love

  • Friendly and helpful staff, with several reviews specifically praising Mr. Bharath, Mr. Ravi, and Mr. Sadanand for their service.
  • Complimentary breakfast is consistently praised for its quality and taste, served by the attached Udupi Ruchi Grand restaurant.
  • Convenient location within 12 minutes of ISKCON Temple and near several major landmarks in Bangalore.

Worth knowing

  • Multiple reports of unclean rooms, dirty bed sheets, and presence of cockroaches and bedbugs, indicating poor hygiene maintenance.
  • Issues with room amenities such as non-functional air conditioning, broken TV remotes, and lack of hot water.
  • Staff rudeness and unresponsiveness reported in several negative reviews, including incidents of refusing to honor online bookings and poor communication.
  • Some guests reported being charged extra fees beyond the booked price, particularly when booking through platforms like OYO or Treebo.

Amenities

  • Wi-Fi (free)
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Cash
  • Kid-friendly
  • Babysitting
  • Accessible
  • Accessible parking
  • English
  • Hindi
  • Room service
  • Breakfast (free)
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping
  • Parking (free)
  • Air conditioning in some rooms
  • Kitchen

Common questions

Is the hotel clean and well-maintained?

The hotel has mixed reviews regarding cleanliness. While some guests praised the property, there are multiple reports of unclean rooms, dirty bed sheets, and issues with pests like cockroaches and bedbugs, indicating inconsistent hygiene maintenance.

How is the service at Itsy Hotels Hsr Comfort?

Service at the hotel is a mixed experience. While several guests praised the friendly and helpful staff, particularly Mr. Bharath, Mr. Ravi, and Mr. Sadanand, others reported rudeness and unresponsiveness, including incidents of staff refusing to honor online bookings.

Does the hotel provide a complimentary breakfast?

Yes, the hotel offers a complimentary breakfast served by the attached Udupi Ruchi Grand restaurant. It is consistently praised for its quality and taste by guests.

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