Octave Hotel & Spa - Sarjapur Road
No.14, Octave Hotel & Spa - Sarjapur Road, Village, Sarjapur - Marathahalli Rd, Ambalipura, Kaikondrahalli, Bengaluru, Karnataka 560035
Gumo's take
Octave Hotel & Spa - Sarjapur Road is a contemporary hotel offering a spa, gym, and dining options, located in a prime area of Bangalore. While it is known for its location and some unique amenities like a spa and fitness center, the hotel suffers from recurring issues with cleanliness, particularly in bathrooms and rooms, and poor maintenance of facilities. Guests have reported problems with cockroaches, unhygienic conditions, and unresponsive staff. Despite a few positive reviews highlighting good service and a pleasant stay, the overall guest experience is mixed, with many expressing disappointment in the hotel's upkeep and service quality.
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Research this stayHow guests rate it
- Location
- 72
- Facilities
- 48
- Staff & Service
- 53
- Room Comfort & Cleanliness
- 42
What guests love
- The hotel is located in a prime area of Sarjapur Road, close to major attractions like Lalbagh Botanical Garden and HAL Aerospace Museum.
- It is one of the few hotels in the area with a spa and fitness center, which is a unique selling point.
- A few guests have praised the helpful and polite staff, such as Janet at the reception.
Worth knowing
- Bathrooms and rooms are frequently reported as unclean, with complaints about cockroaches, mold, and bad odors.
- Air conditioning and other in-room amenities are poorly maintained, with many guests noting that the AC is not effective or not functioning properly.
- Staff service is inconsistent, with many reviews highlighting unresponsiveness, poor hospitality, and a lack of professionalism.
- The hotel lacks basic amenities in some rooms, such as packaged drinking water, and has issues with room maintenance and cleanliness.
Amenities
- Wi-Fi
- Front desk (24 hour)
- Full-service laundry
- Spa
- Accessible
- Air conditioning
- Kitchen in some rooms
- Restaurant
- Room service
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Parking
- Transfer
- Local shuttle
Common questions
Is the hotel's air conditioning reliable?
No, the air conditioning is frequently reported as poorly maintained or not functioning properly by guests, with 38 negative sentiments recorded for this topic.
How is the cleanliness of the hotel's bathrooms?
The cleanliness of the bathrooms is a major concern, with many guests reporting unhygienic conditions, mold, cockroaches, and bad odors. There are 212 negative sentiments related to bathroom cleanliness.
Does the hotel have a spa or fitness center?
Yes, the hotel has both a spa and a fitness center, which are unique amenities in the area. Guests have provided 15 positive sentiments about the spa experience.
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