Olivia inn & suites

Olivia inn & suites, 79, Hosur Rd, Old Madiwala, Madiwala, 1st Stage, BTM 1st Stage, Bengaluru, Karnataka 560068

3-star property 3.8 · 1,025 reviews analysed
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Gumo's take

Olivia Inn & Suites is a budget-friendly hotel in Madiwala, Bangalore, offering basic accommodations with a focus on affordability and proximity to local attractions. While praised for its helpful staff and convenient location near transportation hubs and landmarks like Lal Bagh, the hotel faces significant criticism for cleanliness issues, including cockroach infestations, unclean rooms and bathrooms, and poor maintenance of facilities. It is most suitable for short-term stays or budget-conscious travelers who prioritize location over luxury.

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How guests rate it

Location
78
Facilities
58
Staff & Service
67
Room Comfort & Cleanliness
42

What guests love

  • Helpful and polite staff, as noted in positive reviews and high sentiment scores for 'Service' and 'Staff & Service'.
  • Convenient location near transportation hubs and major attractions like Lal Bagh and Silk Board, with positive sentiment for 'Location'.
  • Budget-friendly pricing with basic amenities like Wi-Fi and room service, appealing to travelers seeking affordability.

Worth knowing

  • Significant cleanliness issues, including cockroach infestations, unclean rooms and bathrooms, and poor maintenance, as highlighted in numerous negative reviews and low sentiment scores for 'Cleanliness' and 'Room'.
  • Poor room conditions, such as small and cramped rooms, broken AC and fans, and lack of proper amenities like charging sockets and clean linens.
  • Unprofessional and rude behavior from staff, as reported in multiple 1-star reviews and low sentiment scores for 'Service' and 'Staff & Service'.
  • Lack of essential facilities like a fitness center, spa, or in-house kitchen, which may limit appeal for some travelers.

Amenities

  • Wi-Fi
  • Front desk (24 hour)
  • Full-service laundry
  • Airport shuttle (extra charge)
  • Air conditioning
  • Room service
  • Pool

Common questions

Is the hotel clean and well-maintained?

The hotel has significant cleanliness issues, including cockroach infestations, unclean rooms and bathrooms, and poor maintenance, as highlighted in numerous negative reviews and low sentiment scores for 'Cleanliness' and 'Room'.

What amenities are available at Olivia Inn & Suites?

The hotel offers amenities such as Wi-Fi, 24-hour front desk, laundry service, airport shuttle (extra charge), air conditioning, room service, and a pool. However, it lacks facilities like a fitness center, spa, or in-house kitchen.

How is the staff service at Olivia Inn & Suites?

The staff is generally praised for being helpful and polite, with high sentiment scores for 'Service' and 'Staff & Service'. However, some guests have reported unprofessional and rude behavior from staff in negative reviews.

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