Sheraton Grand Bangalore Hotel at Brigade Gateway

Sheraton Grand Bangalore Hotel at Brigade Gateway, 26/1, Dr Rajkumar Rd, Malleswaram, Rajajinagar, Bengaluru, Karnataka 560055

4.5 · 16,775 reviews analysed
Sheraton Grand Bangalore Hotel at Brigade Gateway – photo 1
Sheraton Grand Bangalore Hotel at Brigade Gateway – photo 2
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Sheraton Grand Bangalore Hotel at Brigade Gateway – photo 4

Gumo's take

The Sheraton Grand Bangalore Hotel at Brigade Gateway is a high-end luxury hotel known for its spacious, well-maintained rooms, excellent dining options, and attentive service. Guests frequently praise the breakfast spread, fitness center, and proximity to nearby attractions like Orion Mall and ISKCON Temple. While the hotel excels in hospitality and ambiance, some guests have noted inconsistencies in food quality and service responsiveness, particularly in the restaurant and public facilities.

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How guests rate it

Location
90
Facilities
87
Staff & Service
94
Room Comfort & Cleanliness
92

What guests love

  • Outstanding service and hospitality, with many guests specifically mentioning staff members like Sadia, Chun, and Ashit for their attentiveness and professionalism.
  • High-quality breakfast and dining experiences, with a wide variety of options and praise for the Feast restaurant’s buffet spread.
  • Excellent location near key attractions like ISKCON Temple and Orion Mall, and praised for its accessibility and convenience.

Worth knowing

  • Inconsistent food quality in the restaurant and buffet, with some guests reporting cold dishes, limited vegetarian options, and poor service during peak hours.
  • Issues with public facilities, including reports of unclean restrooms and lack of basic hygiene essentials in some areas.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Convenience store
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Turndown service
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Spa
  • Business center
  • Meeting rooms
  • Air conditioning
  • Kitchen in some rooms
  • Refrigerator in some rooms
  • Microwave in some rooms
  • Coffee maker
  • Minibar
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Nightclub
  • Kid-friendly
  • Outdoor pool
  • Adult-only pool
  • Wading pool
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • EV charger
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Accessible pool
  • English
  • Hindi
  • Private bathroom
  • Bathtub
  • Shower

Common questions

Is the breakfast at the hotel highly rated?

Yes, the breakfast is highly rated with a positive sentiment of 361 reviews. Guests frequently praise the wide variety of options and the quality of the Feast restaurant’s buffet spread.

How is the service at the Sheraton Grand Bangalore Hotel?

The service is generally excellent, with a strong positive sentiment of 966 reviews. Many guests specifically commend staff members like Sadia, Chun, and Ashit for their attentiveness and professionalism.

What are the nearby attractions to the hotel?

The hotel is conveniently located within a 5-minute drive to the ISKCON Temple Bangalore and near Orion Mall. Guests often appreciate the accessibility and convenience of the location.

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