The Chancery Pavilion
The Chancery Pavilion, 135, Residency Rd, Shanthala Nagar, Ashok Nagar, Bengaluru, Karnataka 560025
Gumo's take
The Chancery Pavilion in Bangalore is a 4-star hotel known for its central location, spacious rooms, and strong breakfast offerings. It caters well to both business and leisure travelers, with a modern dining experience, two bars, and a rooftop brewpub. While the hotel has a warm and welcoming atmosphere and is praised for its service, some guests note that the property shows signs of age, particularly in room furnishings and bathroom maintenance. Despite these issues, the hotel remains a popular choice for its convenience and value for money.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 75
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 72
What guests love
- Spacious and well-maintained rooms with a warm and welcoming atmosphere, especially appreciated by families and business travelers.
- Highly praised breakfast buffet with a wide variety of Indian and continental dishes, often described as 'faultless' and 'sumptuous'.
- Strong service from staff, with many guests highlighting the helpfulness and professionalism of individuals like Mr. Abhilash, Mr. Wahid, and Mr. Manglesh.
Worth knowing
- Rooms and some facilities show signs of wear and tear, with complaints about dated furniture, bathroom issues (e.g., mold, broken fixtures), and poor AC performance.
- Service inconsistencies, particularly with front desk staff, where some guests reported unhelpful or inflexible behavior, especially during check-in and event coordination.
- Parking and infrastructure issues, including a poorly maintained parking lot, lack of accessibility for two-wheelers, and limited lift availability.
- Some guests noted that food quality in certain areas (e.g., Alchemy restaurant, in-room dining) was inconsistent or overpriced for the taste.
Amenities
- Wi-Fi
- Front desk (24 hour)
- Full-service laundry
- Kid-friendly
- Parking (free)
- Valet parking
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Restaurant
- Bar
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Outdoor pool
- Hot tub
- Fitness center
- Spa
- Business center
- Air conditioning
- Kitchen
Common questions
Is the breakfast at The Chancery Pavilion worth mentioning?
Yes, the breakfast at The Chancery Pavilion is highly praised, with a sumptuous buffet offering a wide variety of Indian and continental dishes. It is often described as 'faultless' and is one of the hotel's strongest points.
What are the main issues guests have reported with the hotel rooms?
Some guests have noted that the rooms and facilities show signs of age, including dated furniture, bathroom issues like mold and broken fixtures, and poor air conditioning performance. However, the rooms are still described as spacious and well-maintained overall.
How is the service at The Chancery Pavilion?
The service at The Chancery Pavilion is generally strong, with many guests praising the helpfulness and professionalism of staff members like Mr. Abhilash, Mr. Wahid, and Mr. Manglesh. However, there are some reports of inconsistencies, particularly with front desk staff during check-in and event coordination.
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