The Golden Palms Hotel & Spa

The Golden Palms Hotel & Spa, Aishwarya Mansion, No.43/1A, 2nd Floor, 1st Stage, Indiranagar, Bengaluru, Karnataka 560038

4.1 · 11,861 reviews analysed
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Gumo's take

The Golden Palms Hotel & Spa is a large, green, and peaceful resort-style property in Bangalore, ideal for corporate events, weekend getaways, and family gatherings. Known for its expansive swimming pool, lush landscaping, and spacious event halls, it offers a resort-like atmosphere with a vintage charm. While guests praise the breakfast and pool, many note that the property shows signs of aging and requires better maintenance. It is best suited for those seeking a quiet retreat rather than a modern luxury experience.

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How guests rate it

Location
68
Facilities
65
Staff & Service
52
Room Comfort & Cleanliness
58

What guests love

  • Large, well-maintained swimming pool surrounded by greenery, praised for its cleanliness and size.
  • Spacious and well-planned property with a tranquil, resort-like ambiance, ideal for events and gatherings.
  • Decent breakfast options with a variety of items, frequently highlighted as a positive aspect.

Worth knowing

  • Rooms and bathrooms are often described as outdated, with poor maintenance and hygiene issues reported, including old fixtures and mold.
  • Service is frequently criticized as slow, unresponsive, and unprofessional, with guests noting poor communication and lack of hospitality.
  • Facilities such as the gym, Wi-Fi, and indoor games are poorly maintained or underwhelming, with some amenities missing or not functioning properly.
  • Food quality is inconsistent, with many reviews mentioning bland, overpriced, or repetitive menus, especially for non-vegetarian options.

Amenities

  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Checks

Common questions

Is the swimming pool at The Golden Palms Hotel & Spa well-maintained and clean?

Yes, the swimming pool is frequently praised for its cleanliness and size, and it is well-maintained and surrounded by greenery, making it a highlight of the hotel.

How is the food quality at the hotel, especially for non-vegetarian options?

The food quality is inconsistent, with many guests reporting bland, overpriced, or repetitive menus, especially for non-vegetarian dishes. However, the breakfast is often praised for its variety and quality.

Are the rooms and bathrooms in good condition?

No, the rooms and bathrooms are often described as outdated, with reports of poor maintenance, old fixtures, and hygiene issues such as mold. This is a common concern among guests.

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