The Leela Palace Bengaluru - Garden City's Only Modern Palace Hotel
The Leela Palace Bengaluru - Garden City's Only Modern Palace Hotel, 23, HAL Old Airport Rd, HAL 2nd Stage, Kodihalli, Bengaluru, Karnataka 560008
Gumo's take
The Leela Palace Bengaluru is a 5-star luxury hotel known for its grand, palace-inspired architecture, lush greenery, and exceptional hospitality. Guests consistently praise the warm and attentive service, particularly from staff like Mohit, Suman, and Arijit, who often go above and beyond to personalize experiences. The hotel is especially popular for weddings, anniversaries, and family events, with standout dining at restaurants like Jamavar and Le Cirque. While the property is praised for its tranquility and royal ambiance, a few guests have noted inconsistencies in room cleanliness and service responsiveness.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 92
- Staff & Service
- 95
- Room Comfort & Cleanliness
- 88
What guests love
- Exceptional hospitality and personalized service, with staff frequently going above and beyond to accommodate guest requests and special occasions.
- High-quality dining experiences, particularly at fine-dining restaurants like Jamavar and Le Cirque, with positive feedback on food presentation and flavor.
- Lush, well-maintained property with a tranquil atmosphere, offering a palace-like experience in the heart of Bangalore.
Worth knowing
- Some guests reported inconsistencies in room cleanliness, including issues like stains on toilet seats and malfunctioning amenities.
- A few reviews mentioned slow or unresponsive service at the front desk and in restaurants, particularly during peak hours.
Amenities
- Pool
- Spa
- Hot tub
- Breakfast
- Wi-Fi
- Wi-Fi in public areas
- Credit cards
- Debit cards
- Cash
- Checks
- Front desk
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Social hour
- Wake up calls
- Gift shop
- Housekeeping
- Turndown service
- Parking
- Self parking
- Valet parking
- Airport shuttle
- Private car service
- Car rental onsite
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
Common questions
Is the hotel known for its dining experience, and are there any standout restaurants?
Yes, the hotel is highly praised for its dining experience, particularly at fine-dining restaurants like Jamavar and Le Cirque, which are noted for excellent food presentation and flavor.
What are the main strengths of the hotel's service and hospitality?
The hotel is known for exceptional hospitality and personalized service, with staff frequently going above and beyond to accommodate guest requests and special occasions, such as weddings and anniversaries.
Are there any reported issues with room cleanliness or service responsiveness?
Some guests have reported inconsistencies in room cleanliness, including issues like stains on toilet seats, and a few mentioned slow or unresponsive service at the front desk and in restaurants, particularly during peak hours.
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