The Leela Palace Bengaluru - Garden City's Only Modern Palace Hotel
The Leela Palace Bengaluru - Garden City's Only Modern Palace Hotel, 23, HAL Old Airport Rd, HAL 2nd Stage, Kodihalli, Bengaluru, Karnataka 560008
Gumo's take
The Leela Palace Bengaluru is a 5-star luxury hotel renowned for its royal architecture, exceptional service, and fine dining experiences. Guests frequently praise the attentive staff, particularly butlers and concierges, who go above and beyond to personalize stays. The property is especially popular for weddings, anniversaries, and business events, with its lush gardens and grand ambiance creating a palace-like atmosphere. While the hotel is praised for its cleanliness, spacious rooms, and top-tier breakfast buffet, some guests note that the location on Old Airport Road can be inconvenient due to traffic and distance from major transit hubs.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 89
- Staff & Service
- 95
- Room Comfort & Cleanliness
- 92
What guests love
- Exceptional staff service, particularly from butlers and lounge teams, who are frequently praised for their attentiveness and personalization.
- High-quality dining experiences, especially at restaurants like Jamavar and Le Cirque, with positive sentiment in Dining (1632 positive reviews).
- Luxurious and well-maintained rooms with a royal ambiance, praised for cleanliness and spaciousness.
Worth knowing
- Location on Old Airport Road is noted as inconvenient for some guests due to traffic and distance from metro stations.
- A few guests reported issues with check-in efficiency and communication from front desk staff, including confusion with online check-ins and delayed responses to service requests.
- Some negative sentiment in Parking (87 negative reviews) and Bathroom (72 negative reviews), indicating occasional dissatisfaction with these areas.
Amenities
- Pool
- Spa
- Hot tub
- Breakfast
- Wi-Fi
- Wi-Fi in public areas
- Credit cards
- Debit cards
- Cash
- Checks
- Front desk
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Social hour
- Wake up calls
- Gift shop
- Housekeeping
- Turndown service
- Parking
- Self parking
- Valet parking
- Airport shuttle
- Private car service
- Car rental onsite
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
Common questions
What are the key strengths of The Leela Palace Bengaluru in terms of service and dining?
The hotel is renowned for its exceptional staff service, particularly from butlers and lounge teams, who are frequently praised for their attentiveness and personalization. Guests also highlight the high-quality dining experiences, especially at restaurants like Jamavar and Le Cirque, with 1,632 positive reviews for dining.
Is the location of The Leela Palace Bengaluru convenient for travelers?
The hotel is located on Old Airport Road, which some guests find inconvenient due to traffic and distance from major transit hubs. However, it is praised for its royal ambiance and is a 14-minute walk from Shivoham Shiva Temple.
What amenities and facilities are available at The Leela Palace Bengaluru?
The hotel offers a wide range of amenities including a pool, spa, hot tub, breakfast buffet, Wi-Fi, parking (both self and valet), an airport shuttle, a fitness center, and fine dining options. It also provides services like concierge, housekeeping, turndown service, and 24/7 room service.
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