The Ritz-Carlton, Bangalore
The Ritz-Carlton, Bangalore, 99, Residency Rd, Shanthala Nagar, Ashok Nagar, Bengaluru, Karnataka 560025
Gumo's take
The Ritz-Carlton, Bangalore is a 5-star luxury hotel renowned for its exceptional service, elegant ambiance, and high-end amenities. Guests consistently praise the staff's attentiveness and willingness to go above and beyond, particularly in personalized dining and event planning. The hotel's spacious rooms, rooftop bar, and expansive spa are major highlights, while the breakfast buffet and fitness center receive frequent acclaim. Ideal for business travelers, families, and those seeking a premium hospitality experience in central Bangalore.
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Research this stayHow guests rate it
- Location
- 86
- Facilities
- 88
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Outstanding staff service with personalized attention, as noted in numerous reviews and the 'Service' sentiment (1565 positive out of 1836 total).
- Highly praised breakfast buffet and dining options, supported by strong 'Breakfast' (395 positive) and 'Restaurant' (72 positive) sentiment.
- Well-maintained and spacious rooms with luxury amenities, reflected in the 'Room' sentiment (142 positive) and guest comments on cleanliness and comfort.
Worth knowing
- Mixed feedback on dining experiences, including complaints about food quality and service at certain restaurants (e.g., 'Dining' has 940 positive but 189 negative).
- Some negative reviews about event and banquet experiences, particularly regarding food and logistics (e.g., 2★ reviews about ballroom events and food quality).
- Occasional issues with room cleanliness and maintenance, such as pest control smells and plumbing failures mentioned in negative reviews.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Checks
- Kid-friendly
- Kids' club
- Pool
- Indoor pool
- Outdoor pool
- Hot tub
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Hair salon
- Doctor on call
- Air conditioning
- Refrigerator
- Coffee maker
- Minibar
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Accessible
- Accessible parking
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
- Bathtub
- Shower
Common questions
What are the standout features of The Ritz-Carlton, Bangalore?
The Ritz-Carlton, Bangalore is known for its exceptional service, elegant ambiance, and high-end amenities. Guests frequently praise the staff's attentiveness, the breakfast buffet, spacious rooms, rooftop bar, and the well-equipped fitness center and spa.
What are the common complaints or limitations of the hotel?
Some guests have reported mixed dining experiences, particularly in certain restaurants, and occasional issues with room cleanliness and maintenance. There are also some negative reviews about event and banquet experiences, especially regarding food quality and logistics in the ballroom.
What amenities are available for guests at the hotel?
The hotel offers a range of amenities including free Wi-Fi, indoor and outdoor pools, a hot tub, a fully equipped fitness center with elliptical machines and treadmills, a spa, a kids' club, and multiple dining options. It also provides a doctor on call and supports various payment methods like credit cards, debit cards, and NFC mobile payments.
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