Western Suites Hotel & Spa
74/1, Western Suites Hotel & Spa, Outer Ring Rd, above Apollo clinic, Bellandur, Marthahalli, Bengaluru, Karnataka 560103
Gumo's take
Western Suites Hotel & Spa in Bangalore is a budget-friendly option with a 4.0/5 rating based on 22 Google reviews. It is best suited for travelers prioritizing location and affordability over luxury. The hotel is praised for its service and cleanliness, particularly by repeat guests, and is noted for its proximity to major attractions like Lalbagh Botanical Garden and Bengaluru Palace. However, recurring complaints about room quality, outdated facilities, and cleanliness issues suggest it may not meet expectations for those seeking a more modern or upscale experience.
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Research this stayHow guests rate it
- Location
- 76
- Facilities
- 52
- Staff & Service
- 78
- Room Comfort & Cleanliness
- 58
What guests love
- Praised for excellent service, particularly by staff like Mr. Anand and Mr. Ratan, who are described as helpful and responsive.
- Cleanliness is a recurring positive in reviews, with many noting well-maintained rooms and daily housekeeping.
- Strategic location near major attractions and IT hubs, making it convenient for business and leisure travelers.
Worth knowing
- Rooms and bathrooms are frequently described as outdated, with complaints about poor ventilation, broken appliances, and cleanliness issues.
- Facilities like the lift and air conditioning are reported to be in poor working condition, impacting guest comfort.
- Insect infestations and poor maintenance of basic amenities (e.g., water supply, toiletries) are mentioned in multiple negative reviews.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- Cash
- Massage
- Spa
- Doctor on call
- Air conditioning
- Kitchen in some rooms
- Refrigerator
- Coffee maker
- Room service
- Breakfast (free)
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- English
- Hindi
- Private bathroom
- Bathtub
- Shower
Common questions
Is the hotel clean and well-maintained?
The hotel is generally praised for cleanliness, with 20 positive mentions in reviews. However, there are also 12 negative comments about cleanliness, including complaints about outdated facilities and maintenance issues in some areas.
What are the main issues with the rooms and bathrooms?
Rooms and bathrooms are frequently described as outdated, with poor ventilation, broken appliances, and cleanliness concerns. Specifically, 15 negative reviews mention bathroom issues, indicating recurring problems in this area.
How is the service at Western Suites Hotel & Spa?
Service is a key strength of the hotel, with 44 positive mentions in reviews. Staff members like Mr. Anand and Mr. Ratan are often highlighted for being helpful and responsive to guest needs.
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