Bangkok Palace Hotel
1091 Bangkok Palace Hotel, 336 New Petchaburi Rd, Makkasan, Ratchathewi, Bangkok 10400, Thailand
Gumo's take
Bangkok Palace Hotel is a 4-star hotel located in the heart of Bangkok, near major shopping areas like Central World and Pratunam. It is known for its affordable luxury, offering spacious rooms, a large swimming pool, and a complimentary buffet breakfast. While it appeals to families, couples, and business travelers, the hotel has mixed reviews regarding cleanliness, service, and room maintenance. Guests praise its convenient location and amenities but often report inconsistencies in service quality and outdated room conditions.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 75
- Staff & Service
- 60
- Room Comfort & Cleanliness
- 65
What guests love
- Strategic location near major shopping centers and transportation hubs like Makkasan Station
- Large swimming pool and well-equipped fitness center
- Complimentary buffet breakfast with a variety of international and local dishes
- Ancient-style interior design that creates a welcoming and traditional ambiance
Worth knowing
- Inconsistent cleanliness in rooms and bathrooms, with reports of stains, dust, and poor housekeeping
- Unresponsive and unhelpful staff in some departments, particularly during complaints or requests
- Repetitive breakfast menu with long wait times for certain items like dosa
- Outdated room fittings and furniture, with some guests noting old and non-functional equipment
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Babysitting
- Outdoor pool
- Adult-only pool
- Hot tub
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Accessible
- Accessible parking
- Business center
- Meeting rooms
- English
- Japanese
- Private bathroom
- Bathtub in some rooms
- Shower
- Restaurant
- Bar
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Self-service laundry
- Elevator
- Social hour
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Sauna
- Doctor on call
- Air conditioning
- Refrigerator
- Coffee maker
- Minibar
Common questions
Is there a swimming pool at Bangkok Palace Hotel?
Yes, the hotel features a large outdoor swimming pool as one of its key amenities.
Does the hotel offer complimentary breakfast?
Yes, the hotel provides a complimentary buffet breakfast with a variety of international and local dishes.
What are some common guest concerns about the hotel?
Guests have reported mixed reviews, including inconsistent cleanliness, outdated room fittings, and unresponsive staff in some departments.
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