Grand Mercure Bangkok Asoke Residence
50, Grand Mercure Bangkok Asoke Residence, 5 Sukhumvit 19 Alley, Khwaeng Khlong Toei Nuea, Watthana, Bangkok 10110, Thailand
Gumo's take
Grand Mercure Bangkok Asoke Residence is a pet-friendly, all-suite hotel known for its spacious rooms, attentive service, and convenient location near major attractions like Lumphini Park and Terminal 21. It is particularly popular with families and long-term travelers due to its apartment-style accommodations and kitchen facilities. While the property is somewhat dated, the staff consistently receives praise for their friendliness and helpfulness, with individuals like Pakorn, Mind, and Cream frequently highlighted for exceptional service. The hotel is well-suited for travelers seeking a comfortable base in central Bangkok, though some guests note that facilities and room maintenance could use improvement.
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Research this stayHow guests rate it
- Location
- 89
- Facilities
- 72
- Staff & Service
- 91
- Room Comfort & Cleanliness
- 78
What guests love
- Spacious, apartment-style rooms with modern amenities like washing machines and fully equipped kitchens, ideal for families and extended stays.
- Outstanding staff service, with multiple reviews highlighting individuals like Pakorn, Mind, and Cream for their exceptional hospitality and responsiveness.
- Convenient location near public transit (BTS and MRT), Terminal 21, and major attractions like Lumphini Park and the Grand Palace.
Worth knowing
- Some rooms and facilities are described as outdated or in need of renovation, with complaints about old furniture, inconsistent water temperature, and noisy air conditioning.
- Issues with cleanliness in certain areas, including mold in bathrooms and occasional pest problems, were noted in a few reviews.
- The pool is described as small or impractical for swimming by some guests, and the gym, while praised, has limited appeal compared to other facilities.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Wake up calls
- Turndown service
- Parking (free)
- Airport shuttle (extra charge)
- Car rental onsite
- Local shuttle
- Accessible
- Accessible parking
- English
- French
- German
- Private bathroom
- Bathtub
- Shower
- Restaurant
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Kid-friendly
- Babysitting
- Outdoor pool
- Hot tub
- Fitness center (free)
- Sauna
- Spa
- Pet-friendly (extra charge)
- Dogs allowed
- Cats allowed
- Air conditioning
- Microwave
Common questions
Is the hotel pet-friendly, and are there any special amenities for pets?
Yes, Grand Mercure Bangkok Asoke Residence is pet-friendly. While specific pet amenities are not detailed, the hotel is featured in lists of top pet-friendly hotels in Bangkok, indicating a welcoming environment for pets.
What are the main strengths of the hotel's service and staff?
The hotel is highly praised for its outstanding service, with multiple reviews highlighting staff members like Pakorn, Mind, and Cream for their exceptional hospitality and responsiveness. The service sentiment is strongly positive, with 116 positive mentions compared to only 18 negative ones.
How is the location of the hotel in relation to public transportation and major attractions?
The hotel is conveniently located within an 8-minute walk to the nearest public transit (BTS or MRT) and is near major attractions like Lumphini Park and Terminal 21. It is also an 8-minute drive to Benjakiti Park and the Sunday Market, making it ideal for travelers who value accessibility.
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