Grand Mercure Bangkok Atrium
Grand Mercure Bangkok Atrium, 1880 New, Bangkapi, Khet Huai Khwang, Bangkok 10310, Thailand
Gumo's take
Grand Mercure Bangkok Atrium is a 5-star hotel known for its high-end amenities, including an outdoor pool, sauna, and a Japanese restaurant. It is particularly praised for its exceptional service, with many guests highlighting the friendliness and attentiveness of the staff. The hotel is well-suited for business travelers and families, offering a spacious layout, free airport shuttle, and proximity to major attractions like the Pratunam Market. While the property is generally well-maintained, some guests have noted issues with aging infrastructure and bathroom cleanliness.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 76
- Staff & Service
- 91
- Room Comfort & Cleanliness
- 82
What guests love
- Exceptional service with many guests praising the staff's friendliness and attentiveness, especially at the front desk and in the restaurant.
- High-quality breakfast with a wide variety of options, including Indian and international cuisine, and positive feedback on the food quality.
- Convenient location with easy access to the airport and nearby shopping and cultural attractions like the Grand Palace and Lumphini Park.
Worth knowing
- Some guests reported issues with the condition of the bathrooms, including stains and outdated fixtures.
- A few reviews mentioned problems with the air conditioning, including cold temperatures and malfunctioning units.
- Noise from nearby construction and poor sound insulation in some rooms were noted as disturbances by a number of guests.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- Cash
- Front desk (24 hour)
- Concierge
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Parking (free)
- Self parking (free)
- Airport shuttle (free)
- Private car service
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- Air conditioning
- Microwave
- Coffee maker
- Restaurant
- Bar
- Table service
- Room service
- Breakfast (extra charge)
- Bicycle rental (extra charge)
- Kid-friendly
- Outdoor pool
- Adult-only pool
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Business center
- Meeting rooms
- English
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
What are the main strengths of Grand Mercure Bangkok Atrium?
The hotel is known for its exceptional service, with many guests praising the friendliness and attentiveness of the staff. It also offers a high-quality breakfast with a wide variety of options, including Indian and international cuisine, and is conveniently located near major attractions like the Pratunam Market and the airport.
Are there any common issues guests have reported about the hotel?
Some guests have reported issues with the condition of the bathrooms, including stains and outdated fixtures, as well as problems with the air conditioning, such as cold temperatures and malfunctioning units. Additionally, noise from nearby construction and poor sound insulation in some rooms have been noted as disturbances.
What amenities are available at Grand Mercure Bangkok Atrium?
The hotel offers a range of amenities, including a free airport shuttle, 24-hour front desk, free Wi-Fi, restaurant and bar, sauna, outdoor pool, and accessible facilities. It also provides housekeeping, laundry services, and free parking.
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