Mandarin Hotel Bangkok, managed by Centre Point

Mandarin Hotel Bangkok, managed by Centre Point, 662 Rama IV Rd, Maha Phruttharam, Bang Rak, Bangkok 10500, Thailand

4.4 · 5,531 reviews analysed
Mandarin Hotel Bangkok, managed by Centre Point – photo 1
Mandarin Hotel Bangkok, managed by Centre Point – photo 2
Mandarin Hotel Bangkok, managed by Centre Point – photo 3
Mandarin Hotel Bangkok, managed by Centre Point – photo 4

Gumo's take

Mandarin Hotel Bangkok, managed by Centre Point, is known for its convenient location near the Samyan MRT Station and a shopping mall, making it ideal for travelers seeking accessibility to Bangkok's attractions and dining options. The hotel is praised for its friendly and attentive staff, clean and spacious rooms, and a range of amenities including a spa, pool, and gym. While some guests note that the property shows signs of age and has minor service inconsistencies, the overall experience is positive, with many returning visitors and strong emphasis on hospitality.

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How guests rate it

Location
92
Facilities
75
Staff & Service
88
Room Comfort & Cleanliness
82

What guests love

  • Friendly and attentive staff who are described as 'very helpful' and 'attentive to every need', with many guests noting exceptional service from front desk to housekeeping.
  • Convenient location near Samyan MRT Station and a shopping mall, offering easy access to food, shopping, and public transport.
  • Clean and spacious rooms with modern amenities such as microwaves, fridges, and comfortable beds, with many guests expressing satisfaction with the room quality.

Worth knowing

  • Some facilities, such as the gym, pool, and certain in-room appliances (e.g., air conditioning, microwaves), are reported to be outdated or malfunctioning.
  • A few guests noted issues with the hotel's service deposit policy, particularly the high cash deposit and long refund processing times for credit card payments.
  • A few reviews mention inconsistent Wi-Fi performance and limited breakfast options, including the absence of Indian food.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Kid-friendly
  • Pool
  • Outdoor pool
  • Fitness center (extra charge)
  • Massage
  • Sauna
  • Spa
  • Hair salon
  • Accessible
  • Air conditioning
  • Refrigerator
  • Microwave
  • Minibar in some rooms
  • Restaurant
  • Table service
  • Room service
  • Breakfast (extra charge)
  • Breakfast buffet
  • Vending machines
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Parking (free)
  • Self parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Business center
  • Meeting rooms
  • English
  • Private bathroom
  • Bathtub in some rooms
  • Shower

Common questions

Is the hotel's location convenient for exploring Bangkok?

Yes, Mandarin Hotel Bangkok is conveniently located near the Samyan MRT Station and a shopping mall, offering easy access to food, shopping, and public transport, making it ideal for exploring the city.

How is the service at the hotel?

The service is highly praised, with 459 positive mentions of friendly and attentive staff who are described as 'very helpful' and 'attentive to every need,' from the front desk to housekeeping.

What are the breakfast options like?

The breakfast options are generally well-liked, with 187 positive reviews, including praise for the breakfast buffet. However, some guests noted limited options, including the absence of Indian food.

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