Roomquest Sukhumvit 36 @BTS Thonglor
Roomquest Sukhumvit 36 @BTS Thonglor, 129 Napha Sap 5 Alley, Khlong Tan, Khlong Toei, Bangkok 10110, Thailand
Gumo's take
Roomquest Sukhumvit 36 @BTS Thonglor is a budget-friendly, informal hotel in a buzzy Bangkok neighborhood, offering basic rooms with Wi-Fi and an indoor pool. While the location is reasonably convenient for the BTS Thonglor station (a 10–15 minute walk), the hotel is best suited for travelers prioritizing low cost over comfort or service. However, it is plagued by recurring issues with check-in processes, poor staff responsiveness, and inconsistent room conditions, including hygiene problems, broken amenities, and unaddressed maintenance issues. Guests have reported cockroaches, bed bugs, and water outages, which have led to numerous negative experiences and cancellations.
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Research this stayHow guests rate it
- Location
- 55
- Facilities
- 40
- Staff & Service
- 28
- Room Comfort & Cleanliness
- 35
What guests love
- Some guests noted that the rooms are spacious and clean, with modern amenities like large TVs and coffee facilities.
- A few reviews praised the friendly and helpful staff, particularly in earlier years.
Worth knowing
- Frequent complaints about poor hygiene, including cockroaches, mold, and bed bugs.
- Self-check-in process is slow and unreliable, with minimal on-site staff and poor communication via messaging apps.
- Recurring issues with broken amenities such as non-functional Wi-Fi, showers, and water heaters.
- Location is not as convenient as advertised, with a 10–15 minute walk to the BTS and limited nearby dining options.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Pool
- Air conditioning
Common questions
Is there a pool at Roomquest Sukhumvit 36 @BTS Thonglor?
Yes, the hotel has an indoor pool for guests to use.
How far is the hotel from the BTS Thonglor station?
The hotel is approximately a 10–15 minute walk from the BTS Thonglor station.
What are some common complaints about the hotel?
Guests frequently report issues such as poor hygiene (including cockroaches and bed bugs), broken amenities, and slow or unreliable self-check-in processes.
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