The Platinum Suite
The Platinum Suite, 88 Phatthanakan 11 Alley, Suan Luang, Bangkok 10250, Thailand
Gumo's take
The Platinum Suite in Bangkok is a budget-friendly hotel offering basic amenities such as a kitchenette, outdoor pool, and fitness center. While it appeals to travelers seeking affordability and straightforward accommodations, the hotel suffers from recurring complaints about cleanliness, outdated facilities, and inconsistent service. Guests often highlight the value for money and the presence of a pool and gym, but many negative reviews point to poor maintenance, unclean rooms, and a location that is inconvenient for tourists. The hotel is best suited for short stays or travelers who prioritize cost over comfort and are willing to tolerate some shortcomings.
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Research this stayHow guests rate it
- Location
- 45
- Facilities
- 52
- Staff & Service
- 50
- Room Comfort & Cleanliness
- 48
What guests love
- Good value for money, especially for budget-conscious travelers
- Presence of an outdoor pool and fitness center, which are rare in the area
- Rooms include basic kitchenettes, which are appreciated by some guests
Worth knowing
- Recurring complaints about unclean rooms, poor maintenance, and hygiene issues
- Outdated and poorly maintained facilities, including the gym and pool
- Inconsistent and often unhelpful staff service, with limited English-speaking staff
- Poor location, far from major attractions and public transport, requiring taxis or long commutes
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Pool
- Outdoor pool
- Fitness center
- Restaurant
- Bar
- Breakfast
- Breakfast buffet
- Kid-friendly
- Parking (free)
- Airport shuttle (extra charge)
- Accessible
- Air conditioning
Common questions
Is the hotel clean and well-maintained?
The hotel has mixed reviews regarding cleanliness. While some guests appreciate the value for money, there are recurring complaints about unclean rooms and poor maintenance of facilities, including the gym and pool.
How is the breakfast at The Platinum Suite?
Breakfast has mixed reviews, with 8 positive, 11 negative, and 1 neutral comments. Guests have expressed dissatisfaction with the breakfast options, indicating it may not meet all expectations.
What are the main amenities available at the hotel?
The hotel offers an outdoor pool, fitness center, kitchenettes, free Wi-Fi, 24-hour front desk, free parking, and an airport shuttle (for an extra charge). It also provides breakfast buffet and laundry services.
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