Azaya Beach Resort Goa
Azaya Beach Resort Goa, 336/0, Village Calwaddo, Benaulim, Goa 403716
Gumo's take
Azaya Beach Resort Goa is a beachfront property in Benaulim offering private pool villas, spa services, and direct access to a serene stretch of sand. It is praised for its location and food, particularly by those seeking a romantic or family-friendly getaway. However, recurring issues with room maintenance, cleanliness, and staff responsiveness have led to mixed guest experiences. While some guests highlight exceptional hospitality and a peaceful ambiance, others report significant shortcomings in upkeep and service consistency.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 65
- Staff & Service
- 62
- Room Comfort & Cleanliness
- 58
What guests love
- Direct beach access and a private beach setting, praised for its cleanliness and tranquility.
- Positive feedback on food quality and variety, particularly from the restaurant and breakfast offerings.
- Highly rated hospitality from specific staff members like Sanjana Pednekar and Aftab, who are frequently mentioned for their warm and attentive service.
Worth knowing
- Recurring complaints about poor room maintenance, including broken AC units, dirty or poorly maintained bathrooms, and unclean or poorly functioning private pools.
- Staff service issues, including slow response times, unresponsiveness, and rudeness, as noted in numerous negative reviews.
- Limited and inconsistent breakfast options, with some guests reporting a lack of variety and poor food quality.
- Facility upkeep concerns, such as low water levels in pools, broken tiles, and general neglect in common areas.
Amenities
- Wi-Fi (free)
- Beach access
- Game room
- Front desk (24 hour)
- Full-service laundry
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Restaurant
- Bar
- Room service
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Pool
- Outdoor pool
- Hot tub
- Fitness center
- Spa
- Air conditioning
Common questions
Is the hotel's beach access a major highlight for guests?
Yes, Azaya Beach Resort Goa offers direct beach access and a private beach setting, which is praised for its cleanliness and tranquility. Guests frequently mention enjoying the beach and its serene environment.
What are the main concerns regarding the hotel's maintenance and cleanliness?
Recurring complaints include poor room maintenance such as broken AC units, dirty or poorly maintained bathrooms, and unclean private pools. Some guests also reported neglect in common areas like low water levels in pools and broken tiles.
How is the hotel's food and breakfast service rated by guests?
The hotel's food quality and variety are positively reviewed, especially the restaurant and breakfast offerings. However, some guests reported inconsistent breakfast options and poor food quality, with 128 positive and 54 negative sentiments related to breakfast.
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