Fortune Resort Benaulim, Goa - Member ITC hotels' group
Fortune Resort Benaulim, Goa - Member ITC hotels' group, 1795/H, Calwaddo, Benaulim, Goa 403716
Gumo's take
Fortune Resort Benaulim, Goa is a 5-star property known for its spacious, well-maintained rooms, excellent dining at the Zodiac restaurant, and warm, attentive service. It is particularly praised for its family-friendly environment, proximity to Benaulim and Varca beaches, and the exceptional hospitality of staff like Mr. Khan and his team. Guests highlight the cleanliness, the peaceful atmosphere, and the variety of food options, especially the breakfast buffet. While the property is large and well-kept, some guests note minor issues with room size and occasional service delays.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 80
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 82
What guests love
- Exceptional service and hospitality, with many guests specifically praising Mr. Khan and his team at Zodiac for their attentiveness and friendliness.
- High-quality dining experience, particularly at Zodiac, with guests frequently mentioning the variety, flavor, and presentation of meals.
- Clean, spacious rooms and well-maintained facilities, with housekeeping staff like Biki, Priya, and Monu receiving repeated positive mentions.
Worth knowing
- Some guests reported issues with room cleanliness, including strong odors and signs of neglect, particularly in bathrooms.
- A few reviews noted slow service at the reception and delays in fulfilling requests, requiring multiple follow-ups.
- Rooms are described as not particularly large, and some guests found the view from the balcony limited to roads or green areas rather than the beach.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Outdoor pool
- Parking (free)
- Self parking (free)
- Valet parking (free)
- EV charger
- Airport shuttle (extra charge)
- Car rental onsite
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- Pet-friendly (extra charge)
- Dogs allowed
- Cats allowed
- Air conditioning
- Minibar
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Fitness center (extra charge)
- Treadmill
- Massage
- Spa
- Doctor on call
- Meeting rooms
- English
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
Is the hotel family-friendly, and what are some of the key features that make it suitable for families?
Yes, the hotel is praised for its family-friendly environment. It offers spacious rooms, excellent dining options like the Zodiac restaurant, and a peaceful atmosphere. The proximity to Benaulim and Varca beaches also makes it ideal for families.
What are the dining options like at the hotel, and is the breakfast buffet well-regarded?
The hotel is known for its high-quality dining experience, particularly at the Zodiac restaurant, which is frequently praised for the variety, flavor, and presentation of meals. Guests also highlight the excellent breakfast buffet as a key strength.
Are the rooms spacious and clean, and are there any common complaints about them?
The hotel has clean, spacious rooms with well-maintained facilities, and housekeeping is often praised. However, some guests have noted that the rooms are not particularly large and may have limited views, and a few reported minor cleanliness issues like strong odors or signs of neglect in bathrooms.
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