Holiday Inn & Suites Chicago-Downtown by IHG
Holiday Inn & Suites Chicago-Downtown by IHG, 506 W Harrison St, Chicago, IL 60607, United States
Gumo's take
Holiday Inn & Suites Chicago-Downtown offers modern comfort with a boutique feel and a prime downtown location, making it ideal for business travelers and families. The hotel is praised for its friendly staff, rooftop pool, and proximity to major attractions like the Willis Tower and Union Station. While the location is convenient and the service is generally excellent, some guests have noted issues with room size, noise, and certain amenities like water pressure and breakfast quality.
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Research this stayHow guests rate it
- Location
- 89
- Facilities
- 75
- Staff & Service
- 93
- Room Comfort & Cleanliness
- 82
What guests love
- Exceptional staff service, with multiple guests praising the helpfulness and friendliness of the team
- Prime downtown location with easy access to major attractions and public transportation
- Rooftop pool with city views, a popular feature among guests
Worth knowing
- Some rooms are reported to be small or crowded, with limited space for families or groups
- Issues with water pressure and lack of hot water in some rooms
- Breakfast quality is considered average or overpriced by some guests
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Front desk (24 hour)
- Baggage storage
- Convenience store
- Self-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Parking (extra charge)
- Self parking (extra charge)
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- Air conditioning
- Refrigerator
- Microwave in some rooms
- Coffee maker
- Breakfast (extra charge)
- Breakfast buffet
- Smoke-free property
- Credit cards
- Debit cards
- Kid-friendly
- Outdoor pool
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Business center
- Meeting rooms
- English
- Spanish
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
Is there a pool at the Holiday Inn Chicago-Downtown?
Yes, the hotel features a rooftop pool with city views, which is a popular amenity among guests.
Does the hotel offer breakfast, and is it included in the room rate?
The hotel offers breakfast, but it is a paid service and not included in the room rate. Some guests have noted that the breakfast quality is average or overpriced.
Is the hotel pet-friendly?
Yes, the Holiday Inn Chicago-Downtown is pet-friendly, making it a convenient option for guests traveling with pets.
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