Hotel Riu Plaza Chicago
Hotel Riu Plaza Chicago, 150 E Ontario St, Chicago, IL 60611, United States
Gumo's take
Hotel Riu Plaza Chicago is a modern, centrally located hotel ideal for travelers seeking a comfortable and convenient stay in the heart of the city. Known for its excellent breakfast buffet, spacious and clean rooms, and friendly, attentive staff, it is particularly well-suited for tourists exploring Chicago’s Magnificent Mile and nearby attractions. The rooftop bar offers stunning skyline views, and the hotel’s proximity to shopping, dining, and public transportation makes it a popular choice for both leisure and business travelers.
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Research this stayHow guests rate it
- Location
- 96
- Facilities
- 83
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Spacious, modern, and spotless rooms with comfortable beds and excellent shower pressure
- Highly praised breakfast buffet with a wide variety of fresh, high-quality food
- Exceptionally friendly and helpful staff, with many guests highlighting the professionalism and warmth of the front desk and service teams
Worth knowing
- Some guests reported issues with Wi-Fi reliability and speed, particularly in older rooms
- A few complaints about the lack of certain in-room amenities like microwaves, ice machines, and bathroom fans
- Minor cleanliness issues in a few rooms, such as hair on floors or unclean surfaces
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Air conditioning
- Coffee maker in some rooms
- Minibar
- Restaurant
- Bar
- Buffet dinner
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Local shuttle
- Accessible
- Accessible elevator
- Business center
- English
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
Is the breakfast included in the room rate, or is it an extra charge?
The breakfast buffet is available for an extra charge, as it is not included in the room rate. However, it is highly praised for its variety and quality of food.
How is the Wi-Fi at the hotel, especially in the rooms?
Some guests have reported issues with Wi-Fi reliability and speed, particularly in older rooms. It is not consistently rated highly, so you may want to consider this if strong internet is important for your stay.
What are the nearby attractions and how convenient is the hotel's location?
The hotel is centrally located and within walking distance to the Museum of Contemporary Art, Chicago and 875 North Michigan Avenue. It is also just a 9-minute walk from the nearest public transit, making it very convenient for both leisure and business travelers.
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