Ayur County Resorts

Ayur County Resorts, Kochi - Dhanushkodi Road, Chinnakanal, Munnar, Kerala 685613

3-star property★ 3.7 · 3,808 reviews analysed
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Gumo's take

Ayur County Resorts is a 3-star property in Chinnakanal, known for its scenic mountain views, spacious rooms, and proximity to natural attractions like Chinnakanel Waterfalls and Mattupetty Dam. While it appeals to travelers seeking a peaceful retreat with a view, the hotel has mixed reviews regarding service and maintenance. Guests frequently praise the location and breakfast, but recurring complaints include poor Wi-Fi, outdated facilities, and inconsistent staff behavior. It suits those prioritizing ambiance and views over modern amenities and reliable service.

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How guests rate it

Location
82
Facilities
52
Staff & Service
55
Room Comfort & Cleanliness
58

What guests love

  • Stunning mountain and sunrise views from select rooms, especially those facing the east
  • Well-maintained outdoor pool and peaceful atmosphere, ideal for relaxation
  • Positive mentions of breakfast quality and variety, with some guests calling it 'delicious' and 'well-arranged'

Worth knowing

  • Recurring complaints about poor Wi-Fi, with 37 negative mentions and many guests describing it as 'slow' or 'not working'
  • Numerous reports of outdated and poorly maintained rooms and bathrooms, including broken fixtures, foul odors, and lack of basic amenities like functioning hair dryers
  • Inconsistent and sometimes poor service, with multiple negative reviews citing unhelpful or rude staff, especially at the front desk and in room service

Amenities

  • Wi-Fi (free)
  • Bicycle rental
  • Game room
  • Front desk (24 hour)
  • Full-service laundry
  • Parking (free)
  • Valet parking
  • Airport shuttle (extra charge)
  • Local shuttle
  • Accessible
  • Pet-friendly
  • Restaurant
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Kid-friendly
  • Outdoor pool
  • Spa
  • Meeting rooms
  • Air conditioning in some rooms
  • Coffee maker in some rooms
  • Minibar in some rooms

Common questions

Is the Wi-Fi at Ayur County Resorts reliable for guests?

No, the Wi-Fi at Ayur County Resorts is not reliable. There are 37 negative mentions of the Wi-Fi, with many guests describing it as 'slow' or 'not working'.

How is the condition of the hotel rooms and bathrooms?

The hotel has mixed reviews regarding room and bathroom conditions. While some guests praise the rooms, there are numerous reports of outdated and poorly maintained rooms and bathrooms, including broken fixtures, foul odors, and missing amenities like functioning hair dryers.

What are the main positive aspects of Ayur County Resorts?

The main positive aspects include stunning mountain and sunrise views from select rooms, a well-maintained outdoor pool, a peaceful atmosphere, and positive feedback on the quality and variety of breakfast.

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