Cinnamon Grand Colombo
Cinnamon Grand Colombo, 77 Galle Rd, Colombo 00300, Sri Lanka
Gumo's take
Cinnamon Grand Colombo is a stately, family-friendly resort in the heart of Colombo, known for its exceptional service, diverse dining options, and expansive amenities. Guests frequently praise the hotel's lavish buffet spreads, particularly at Nuga Gama and Lagoon, as well as the warm and attentive staff. The property is ideal for both business and leisure travelers, offering a shopping mall, spa, and proximity to key attractions like Galle Face Green. While the hotel has a few recurring issues, such as occasional noise and bathroom maintenance concerns, the overall experience is consistently positive, with many guests returning for weddings, honeymoons, and extended stays.
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Research this stayHow guests rate it
- Location
- 89
- Facilities
- 92
- Staff & Service
- 95
- Room Comfort & Cleanliness
- 88
What guests love
- Exceptional service from staff, with many guests specifically mentioning individuals like Dumith, Sanjeewa, and Sangeewa for their professionalism and attentiveness.
- Lavish and diverse dining options, particularly the breakfast and lunch buffets at Nuga Gama and Lagoon, which are frequently highlighted as among the best in Colombo.
- Well-maintained facilities, including a large outdoor pool, spa, and fitness center, with positive sentiment across dining, wellness, and nightlife.
Worth knowing
- Some guests reported issues with room cleanliness and maintenance, including moldy bathrooms and lingering odors in certain areas.
- Noise complaints, particularly from nearby restaurants and events, occasionally disrupted sleep for guests on certain floors.
- A few negative reviews highlighted slow or unresponsive service in specific areas, such as the poolside restaurant and during peak dining hours.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Beach access
- Golf
- Boutique shopping
- Kid-friendly
- Activities for kids
- Kids' club
- Pool
- Hot tub
- Fitness center
- Sauna
- Spa
- Business center
- Air conditioning
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Front desk
- Concierge
- Convenience store
- Currency exchange
- Full-service laundry
- Elevator
- Social hour
- Wake up calls
- Gift shop
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
Common questions
What are the standout dining options at Cinnamon Grand Colombo?
Guests frequently praise the lavish buffet spreads at Nuga Gama and Lagoon, particularly the breakfast and lunch buffets, which are often highlighted as among the best in Colombo.
Is the hotel suitable for families with children?
Yes, Cinnamon Grand Colombo is family-friendly, offering amenities such as a kids' club, activities for children, and kid-friendly facilities, making it a popular choice for family stays.
Are there any common issues guests have reported about the hotel?
Some guests have reported occasional issues with room cleanliness and maintenance, such as moldy bathrooms and lingering odors, as well as noise from nearby restaurants and events that can disrupt sleep on certain floors.
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