Cinnamon Lakeside Colombo

Cinnamon Lakeside Colombo, 115, Sir Chittampalam A Gardiner Mawatha, 00200, Sri Lanka

4.6 · 17,386 reviews analysed
Cinnamon Lakeside Colombo – photo 1
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Gumo's take

Cinnamon Lakeside Colombo is a lakeside hotel known for its elegant rooms, diverse dining options, and exceptional service, particularly in its restaurant and takeaway operations. Guests frequently praise the food quality, especially Thai and Sri Lankan dishes, and the attentive staff, including individuals like Nethma Perera. It is a popular choice for weddings, family events, and business stays, with a lakeside atmosphere that enhances the overall experience. While the hotel receives high marks for cleanliness and hospitality, some guests note issues with noise and outdated facilities.

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How guests rate it

Location
85
Facilities
82
Staff & Service
91
Room Comfort & Cleanliness
88

What guests love

  • Outstanding service and food quality in dining and takeaway operations, with specific praise for staff like Nethma Perera.
  • Well-maintained rooms and cleanliness, with guests noting spacious and comfortable accommodations.
  • Popular for events and weddings, with positive feedback on venue setup and food presentation.

Worth knowing

  • Noise issues in certain areas, including loud music from events and nearby clubs, affecting guest comfort.
  • Some guests noted outdated room interiors and technology, including carpets and lifts.
  • A few negative reviews highlighted poor service in specific departments, such as the Royal Thai restaurant and buffet.

Amenities

  • Wi-Fi (free)
  • Credit cards
  • Debit cards
  • Cash
  • Tennis
  • Game room
  • Nightclub
  • Outdoor pool
  • Hot tub
  • Fitness center
  • Sauna
  • Spa
  • Hair salon
  • Business center
  • Air conditioning
  • Restaurant
  • Bar
  • Buffet dinner
  • Room service
  • Breakfast
  • Breakfast buffet
  • Front desk (24 hour)
  • Full-service laundry
  • Kid-friendly
  • Parking (free)
  • Valet parking
  • Airport shuttle (extra charge)
  • Local shuttle
  • Accessible

Common questions

What are the standout dining options at Cinnamon Lakeside Colombo?

Cinnamon Lakeside Colombo is known for its outstanding dining options, particularly its Thai and Sri Lankan cuisine, which is frequently praised by guests. The hotel's restaurant and breakfast buffet also receive high marks for food quality and presentation.

Are there any noise issues I should be aware of at the hotel?

Some guests have reported noise issues, particularly from events and nearby clubs, which can affect comfort in certain areas of the hotel. This is a noted limitation for some visitors.

How is the service quality at Cinnamon Lakeside Colombo?

The service quality is highly praised, with 2866 positive mentions in reviews and specific commendations for staff like Nethma Perera. However, a few guests noted poor service in specific departments, such as the Royal Thai restaurant and buffet.

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