Ancient Haven

Ancient Haven, 27 Đào Duy Từ, Hội An, Đà Nẵng 560000, Vietnam

4.8 · 188 reviews analysed
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Gumo's take

Ancient Haven is a highly praised boutique hotel in Da Nang, known for its exceptional staff, spacious and clean rooms, and convenient location near Hoi An’s main attractions. Guests frequently highlight the kindness and helpfulness of the staff, particularly Eric and other named employees, as well as the hotel’s proximity to the Old Town and free bike access. Despite a few minor complaints about room humidity and stairs, the overall experience is overwhelmingly positive, with many guests expressing a desire to return.

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How guests rate it

Location
94
Facilities
88
Staff & Service
96
Room Comfort & Cleanliness
92

What guests love

  • Outstanding staff service, with multiple guests specifically mentioning individuals like Eric, Suva, and Diem for their kindness and helpfulness.
  • Spacious, clean, and well-maintained rooms with positive feedback on comfort and amenities.
  • Convenient location within walking distance to Hoi An’s main attractions like the Old Town and night market.

Worth knowing

  • A few guests reported issues with room humidity and cleanliness, including one negative review about a smelly and unhygienic room.

Common questions

How would you describe the service at Ancient Haven?

The service at Ancient Haven is highly praised, with 39 positive mentions and only 2 negative ones. Guests often highlight the kindness and helpfulness of staff members like Eric, Suva, and Diem.

Is the hotel clean and well-maintained?

Yes, Ancient Haven is generally clean and well-maintained, with 20 positive comments on cleanliness. However, there was 1 negative review mentioning a smelly and unhygienic room.

How is the location of Ancient Haven in relation to Hoi An’s main attractions?

Ancient Haven is conveniently located within walking distance to Hoi An’s main attractions, including the Old Town, night market, Vietnamese communal temple, and the Japanese Covered Bridge.

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