Hilton Da Nang

Hilton Da Nang, 50 Bạch Đằng, Hải Châu, Đà Nẵng 50000, Vietnam

4.6 · 3,130 reviews analysed
Hilton Da Nang – photo 1
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Gumo's take

Hilton Da Nang is a modern, high-rise hotel located along the Han River, known for its exceptional service, spacious and clean rooms, and outstanding breakfast buffet. It appeals to travelers seeking a comfortable, upscale stay with a focus on hospitality and convenience. The hotel is particularly praised for its attentive staff, including specific individuals like June, Thuy, and Phong, who are frequently highlighted for their friendliness and professionalism. While the location is convenient and scenic, some guests report noise issues from nearby bars and occasional service inconsistencies.

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How guests rate it

Location
89
Facilities
88
Staff & Service
94
Room Comfort & Cleanliness
92

What guests love

  • Exceptional service from staff, with multiple reviews highlighting individuals like June, Thuy, and Phong for their attentiveness and friendliness.
  • Highly praised breakfast buffet with a wide variety of both local and international dishes, including daily Vietnamese noodle options.
  • Spacious and well-maintained rooms with comfortable beds and scenic views of the Han River and city.

Worth knowing

  • Noise complaints from nearby bars, particularly the Nexus bar, which some guests found disruptive to sleep.
  • Occasional service inconsistencies, including slow check-out times and unresponsive front desk staff in some reviews.
  • Soundproofing issues in some rooms, leading to disturbances from neighboring guests or external noise.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Smoke-free property
  • Credit cards
  • Cash
  • Kid-friendly
  • Kids' club
  • Outdoor pool
  • Lifeguard
  • Parking (free)
  • Self parking (free)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Air conditioning
  • Kitchen in some rooms
  • Refrigerator
  • Coffee maker in some rooms
  • Minibar
  • Restaurant
  • Bar
  • Table service
  • Room service
  • Breakfast (extra charge)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Turndown service
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Doctor on call
  • Business center
  • Meeting rooms
  • English
  • Korean
  • Vietnamese
  • Private bathroom
  • Bathtub
  • Shower

Common questions

What are the key strengths of Hilton Da Nang?

Hilton Da Nang is known for its exceptional service from friendly and professional staff, including individuals like June, Thuy, and Phong. The hotel also features a highly praised breakfast buffet with a wide variety of local and international dishes, as well as spacious and clean rooms with scenic views of the Han River and city.

Are there any noise issues at Hilton Da Nang?

Some guests have reported noise issues, particularly from nearby bars such as the Nexus bar, which can be disruptive to sleep. Additionally, there are occasional soundproofing issues in some rooms, leading to disturbances from neighboring guests or external noise.

What are the common service-related concerns at the hotel?

While the hotel is generally praised for its service, some guests have noted occasional service inconsistencies, including slow check-out times and instances of unresponsive front desk staff.

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