Ambassador, New Delhi - IHCL SeleQtions
Ambassador, New Delhi - IHCL SeleQtions, Subramania Bharti Marg, Sujan Sing Park North, Sujan Singh Park, New Delhi, Delhi 110003
Gumo's take
Ambassador, New Delhi - IHCL SeleQtions is a heritage hotel with a colonial charm, located in the heart of Lutyens' Delhi, near Khan Market and major landmarks. It is known for its spacious rooms, warm hospitality, and exceptional service, particularly from staff like Prakash, Uma, and Apoorva. While the property has a dated feel in some areas, it is well-maintained and praised for its cleanliness and location. Guests appreciate the breakfast spread and the Yellow Brick Road restaurant, though some note that the hotel's amenities and bathrooms could use modernization.
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Research this stayHow guests rate it
- Location
- 94
- Facilities
- 72
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 78
What guests love
- Exceptional staff service, with many guests highlighting the attentiveness and warmth of the team, especially at breakfast and in the restaurant.
- Prime location near Khan Market and major Delhi landmarks, with easy access to public transit.
- Spacious and well-maintained rooms with a vintage charm, often described as feeling like a 'home away from home.'
Worth knowing
- Some rooms and bathrooms are dated, with complaints about musty smells, outdated fixtures, and poor soundproofing.
- Facilities like the gym and pool are underwhelming or out of service, and the breakfast was criticized as mediocre by some guests.
- A few guests reported issues with maintenance, such as non-functional lights, AC, and hot water.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Kid-friendly
- Parking (free)
- Valet parking
- Airport shuttle (free)
- Local shuttle
- Pet-friendly
- Restaurant
- Bar
- Room service
- Breakfast (free)
- Breakfast buffet
- Pool
- Hot tub
- Fitness center
- Spa
- Accessible
- Air conditioning
Common questions
Is the hotel's location convenient for exploring Delhi's major attractions?
Yes, the hotel is located in Lutyens' Delhi, near Khan Market and major landmarks, and is within walking distance of Lodi Gardens. It also has easy access to public transit, just a 4-minute walk away.
What are the main guest concerns about the hotel's rooms and bathrooms?
Some guests have noted that the rooms and bathrooms are dated, with outdated fixtures, musty smells, and poor soundproofing. While the rooms are spacious and well-maintained, they may not meet expectations for modern luxury.
How is the hotel's service and staff performance based on guest feedback?
The hotel is highly praised for its exceptional staff service, with many guests highlighting the attentiveness and warmth of the team, especially during breakfast and in the restaurant. Service is a key strength with strong positive sentiment.
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