Holiday Inn New Delhi Int'L Airport, an IHG Hotel
Holiday Inn New Delhi Int'L Airport, an IHG Hotel, Asset Area 12 Hospitality District, Aerocity, New Delhi, Delhi 110037
Gumo's take
Holiday Inn New Delhi Int'l Airport is a 5-star hotel known for its exceptional service, modern amenities, and convenient location near the airport. It is particularly praised for its cleanliness, spacious rooms, and high-quality dining options, including Italian cuisine and a popular breakfast buffet. The hotel is ideal for business travelers, families, and those with layovers due to its proximity to the airport and efficient check-in/check-out processes. Guests frequently highlight the professionalism and friendliness of the staff, especially in housekeeping and restaurant services.
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Research this stayHow guests rate it
- Location
- 93
- Facilities
- 88
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Exceptional service from staff, particularly in housekeeping and restaurant teams, with many guests praising specific individuals like Mr. Gaurav and Chef Sundar.
- High-quality breakfast buffet and diverse dining options, including Italian cuisine at L’Osteria Bella, which is frequently highlighted in reviews.
- Convenient location near the airport and Aerocity, with easy access to shopping and dining at Worldmark, making it ideal for transit and business travelers.
Worth knowing
- Some guests reported issues with room cleanliness, including lingering odors and poor housekeeping in certain instances.
- A few negative reviews mention unprofessional behavior from certain staff members, including rude or unhelpful front desk personnel.
- The gym and pool received mixed feedback, with some guests noting the pool was closed for renovation and the gym lacked certain equipment like cable towers.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- Cash
- Front desk (24 hour)
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Spa
- Hair salon
- Doctor on call
- Meeting rooms
- English
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Kid-friendly
- Parking (free)
- Self parking
- Valet parking (free)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Air conditioning
- Coffee maker
- Minibar
Common questions
Is the breakfast buffet at the hotel highly rated?
Yes, the breakfast buffet is frequently praised by guests and is considered one of the hotel's key strengths, with many reviews highlighting its quality and variety.
What are the hotel's strengths in terms of service and staff?
The hotel is known for exceptional service, particularly from housekeeping and restaurant staff. Guests often commend the professionalism and friendliness of the team, including specific individuals like Mr. Gaurav and Chef Sundar.
Are there any issues with room cleanliness that I should be aware of?
Some guests have reported issues with room cleanliness, including lingering odors and poor housekeeping in certain instances, though overall cleanliness ratings remain largely positive.
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