DoubleTree by Hilton Hotel Gurgaon - New Delhi NCR
DoubleTree by Hilton Hotel Gurgaon - New Delhi NCR, Golf Course Rd, Sector 56, Gurugram, Ghata, Haryana 122011
Gumo's take
The DoubleTree by Hilton Hotel Gurgaon - New Delhi NCR is a modern, upmarket hotel known for its warm hospitality, excellent dining, and attentive service. Guests frequently praise the staff for their friendliness and responsiveness, particularly highlighting individuals like Chef Amit and Shin Kamei for their personalized care. The hotel is well-suited for business travelers and families, offering a comfortable stay with a good breakfast buffet and proximity to the metro and nearby attractions like Aravali Biodiversity Park. While some rooms are described as slightly dated, the overall experience is elevated by the hotel's strong service and amenities.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 85
- Staff & Service
- 93
- Room Comfort & Cleanliness
- 82
What guests love
- Exceptional service from staff, particularly in the restaurant and front office, with many guests praising individuals like Chef Amit and Shin Kamei for their personalized attention.
- High-quality breakfast buffet with a wide variety of Indian and continental options, often described as fresh and delicious.
- Well-maintained facilities including a clean and accessible pool, fitness center, and modern dining areas.
Worth knowing
- Some guests noted that rooms can appear slightly dated, with a few mentioning outdated furniture and soft mattresses that may not provide adequate back support.
- A few reviews mentioned minor issues with room keycards and construction noise near some rooms, affecting the overall comfort.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- Cash
- Nightclub
- Kid-friendly
- Pool
- Lifeguard
- Parking (free)
- Self parking (free)
- Valet parking (free)
- EV charger
- Private car service (extra charge)
- Car rental onsite
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- English
- Hindi
- Private bathroom in some rooms
- Bathtub in some rooms
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Social hour
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Doctor on call
- Business center
- Meeting rooms
- Air conditioning
- Refrigerator
- Microwave in some rooms
- Coffee maker
- Minibar in some rooms
Common questions
What are the key strengths of the hotel's service and dining experience?
The hotel is known for exceptional service, particularly from the staff in the restaurant and front office, with guests often praising individuals like Chef Amit and Shin Kamei for their personalized attention. The breakfast buffet is also highly praised for its variety of fresh Indian and continental options.
Are the rooms modern and comfortable?
While the hotel is well-maintained, some guests have noted that certain rooms appear slightly dated, with outdated furniture and soft mattresses that may not provide adequate back support. However, the overall experience is enhanced by the hotel's strong service and amenities.
What amenities and facilities are available at the hotel?
The hotel offers a range of amenities including a clean and accessible pool, a fitness center, free Wi-Fi, a restaurant, a chic bar, free parking, EV charging, and accessible facilities. It is also kid-friendly and has a nightclub for guests interested in nightlife.
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