DoubleTree by Hilton Hotel Gurgaon - New Delhi NCR
DoubleTree by Hilton Hotel Gurgaon - New Delhi NCR, Golf Course Rd, Sector 56, Gurugram, Ghata, Haryana 122011
Gumo's take
The DoubleTree by Hilton Hotel Gurgaon - New Delhi NCR is a modern, upmarket hotel known for its exceptional service, comfortable rooms, and well-maintained facilities. Guests consistently praise the staff for their warmth, attentiveness, and professionalism, with many naming individuals like Shivani, Khushi, and Mukesh for their outstanding hospitality. The hotel is particularly popular for its breakfast buffet, fitness center, and dining options, especially at Asia Alive. While the property is slightly older, it is well-maintained and offers a convenient location near the metro and major attractions like Aravali Biodiversity Park. It is ideal for both business and leisure travelers seeking a reliable, high-quality stay in Gurgaon.
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Research this stayHow guests rate it
- Location
- 87
- Facilities
- 85
- Staff & Service
- 93
- Room Comfort & Cleanliness
- 88
What guests love
- Exceptional staff service with numerous guests highlighting specific employees for their attentiveness and professionalism.
- High-quality breakfast buffet with a wide variety of Indian, Western, and Asian options.
- Well-maintained and modern facilities, including a fitness center and outdoor pool.
Worth knowing
- Some guests reported issues with bathroom quality, including flooding and mold.
- A few reviews mentioned outdated or uncomfortable beds, suggesting a need for refurbishment.
- Minor complaints about slow phone response times and lack of clear contact information for housekeeping.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- Cash
- Nightclub
- Kid-friendly
- Pool
- Lifeguard
- Parking (free)
- Self parking (free)
- Valet parking (free)
- EV charger
- Private car service (extra charge)
- Car rental onsite
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- English
- Hindi
- Private bathroom in some rooms
- Bathtub in some rooms
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Social hour
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Doctor on call
- Business center
- Meeting rooms
- Air conditioning
- Refrigerator
- Microwave in some rooms
- Coffee maker
- Minibar in some rooms
Common questions
What do guests say about the breakfast at the hotel?
Guests consistently praise the hotel's breakfast buffet for its wide variety of Indian, Western, and Asian options. With 357 positive mentions, it is one of the most appreciated aspects of the hotel.
How is the hotel's service quality?
The hotel is highly regarded for its exceptional service, with 2938 positive mentions and many guests specifically highlighting staff members like Shivani, Khushi, and Mukesh for their warmth and professionalism.
Are there any issues with the rooms or bathrooms?
While the hotel is well-maintained overall, some guests have reported issues with the bathrooms, including flooding and mold. Additionally, a few reviews mentioned outdated or uncomfortable beds.
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