Hotel Malbork Inn
Hotel Malbork Inn, A-3/249, Block A3, Janakpuri, New Delhi, Delhi, 110058
Gumo's take
Hotel Malbork Inn in Delhi offers a mixed guest experience, with some visitors praising its spacious and clean rooms, friendly staff, and convenient location near public transit and major attractions. However, recurring complaints about poor service, unresponsive staff, and issues with hot water and room maintenance have led to a polarized review base. The hotel is best suited for budget-conscious travelers who prioritize location and room size over consistent service quality.
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Research this stayHow guests rate it
- Location
- 72
- Facilities
- 52
- Staff & Service
- 49
- Room Comfort & Cleanliness
- 58
What guests love
- Spacious and well-maintained rooms, with some guests noting cleanliness and comfort.
- Convenient location with easy access to public transit and major Delhi attractions like Qutb Minar and India Gate.
- Friendly and professional staff in some instances, with specific mentions of Mr. Shaan Mohammed and Ms. Priyanka for their hospitality.
Worth knowing
- Frequent complaints about poor service, including unresponsive and rude front desk staff, slow room service, and lack of hospitality.
- Issues with hot water availability and maintenance problems, such as malfunctioning AC and electrical outages.
- Limited and low-quality breakfast options, with some guests describing the food as bland or unappetizing.
- Inconsistent room conditions, including reports of stained bed sheets, bed bugs, and improperly functioning room facilities.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Parking
- Local shuttle
- Air conditioning
- Kitchen
- Restaurant
- Room service
- Breakfast (free)
Common questions
What are the main complaints guests have about the service at Hotel Malbork Inn?
Guests frequently complain about poor service, including unresponsive and rude front desk staff, slow room service, and a lack of hospitality. These issues have led to a higher number of negative service reviews compared to positive ones.
Is the hotel's breakfast highly rated?
No, the breakfast at Hotel Malbork Inn is not highly rated. Guests have described the food as bland or unappetizing, with more negative reviews (6) than positive ones (4).
How is the hotel's location in Delhi?
The hotel has a convenient location with easy access to public transit and major Delhi attractions like Qutb Minar and India Gate. It is also a 14-minute walk from the nearest public transit and a 32-minute drive to the National Rail Museum.
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