New Royal Hotel
New Royal Hotel, 1643, S.P. Mukerjee Marg, Opposite Old Delhi Railway Station, Katra Ghel, Khari Baoli, Old Delhi, Chandni Chowk, New Delhi, Delhi 110006
Gumo's take
New Royal Hotel in Delhi is a budget-friendly accommodation option near Old Delhi Railway Station and Chandni Chowk, making it convenient for travelers with business or shopping needs. While some guests praise its location and affordability, others report significant issues with cleanliness, basic amenities, and staff behavior. The hotel appears to cater primarily to budget-conscious travelers and business visitors, but its inconsistent service and outdated facilities may not meet the expectations of all guests.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 52
- Staff & Service
- 50
- Room Comfort & Cleanliness
- 48
What guests love
- Convenient location near Old Delhi Railway Station and Chandni Chowk, ideal for business travelers and shoppers.
- Affordable pricing for budget-conscious guests, with some non-AC rooms available at low rates.
Worth knowing
- Numerous reports of unclean rooms, including dirty bathrooms, unflushed toilets, and poor hygiene.
- Issues with basic amenities such as non-functional TVs, broken taps, lack of hot water, and missing charging points.
- Unresponsive or unfriendly staff, with complaints about rudeness and poor customer service.
- Outdated and poorly maintained facilities, with some guests noting the presence of cockroach baits and a lack of modern comforts.
Amenities
- Wi-Fi
- Front desk (24 hour)
- Full-service laundry
- Room service
- Pool
Common questions
Is the New Royal Hotel a good option for travelers looking for budget-friendly accommodation?
Yes, the New Royal Hotel is considered budget-friendly, with some non-AC rooms available at low rates, making it suitable for budget-conscious travelers.
What are the main issues reported by guests at the New Royal Hotel?
Guests have reported significant issues with cleanliness, basic amenities like non-functional TVs and broken taps, and poor staff behavior, including rudeness and unresponsiveness.
What is the location of the New Royal Hotel, and is it convenient for travelers?
The hotel is located near Old Delhi Railway Station and Chandni Chowk, making it convenient for business travelers and those with shopping needs.
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