Qotel Comfort Golden Saffron Punjabi Bagh
C, Qotel Comfort Golden Saffron Punjabi Bagh, 71A, Shivaji Park Rd, Shivaji Park, Block S, West Punjabi Bagh, Punjabi Bagh, Delhi, 110026
Gumo's take
Qotel Comfort Golden Saffron Punjabi Bagh is a budget-friendly hotel in Delhi known for its laid-back atmosphere and 24-hour room service. It appeals to guests seeking proximity to Punjabi Bagh and nearby attractions like the CK Birla Hospital and Shivaji Park Metro Station. While the hotel receives praise for its service-oriented staff and tasty food, particularly the breakfast and dinner buffets, it also faces criticism for inconsistent cleanliness, especially in rooms and bathrooms, and occasional unresponsiveness from staff. The hotel is best suited for short stays, particularly for medical visitors or couples, but may not meet expectations for extended or family stays.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 70
- Staff & Service
- 80
- Room Comfort & Cleanliness
- 62
What guests love
- Highly praised service, particularly by staff members like Mr. Ranjeet Yadav, Mr. Ayush Chaudhary, and Aditya, who are noted for their helpfulness and politeness.
- 24-hour room service and a casual restaurant with a dinner buffet, which guests appreciate for convenience and variety.
- Good location, with easy access to public transit (3-minute walk to the nearest station) and proximity to major Delhi landmarks like the CK Birla Hospital and Red Fort.
Worth knowing
- Inconsistent room cleanliness, with reports of dirty bedsheets, stained walls, and unhygienic bathrooms, including broken or missing fixtures.
- Some guests report poor responsiveness from staff, particularly in addressing maintenance issues like AC failures or hot water shortages.
- Issues with room quality and amenities, including broken TVs, missing mini-fridges, and low-quality towels, as noted in several negative reviews.
- A few guests mention unprofessional behavior from staff, including rude or indifferent attitudes, and overcharging for basic amenities like water bottles.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Pool
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Business center
- Meeting rooms
- Air conditioning
- Kitchen in some rooms
- Restaurant
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Doctor on call
- Not accessible
- Accessible parking
- Accessible elevator
- Private bathroom
- Shower
Common questions
Is the hotel's service generally good?
Yes, the hotel's service is generally praised, with 253 positive mentions compared to 41 negative ones. Guests particularly appreciate the helpful and polite staff, including Mr. Ranjeet Yadav, Mr. Ayush Chaudhary, and Aditya.
How is the cleanliness of the hotel rooms?
The cleanliness of the rooms is inconsistent. Some guests report dirty bedsheets, stained walls, and unhygienic bathrooms, including broken or missing fixtures, which has led to 32 negative reviews about cleanliness.
Does the hotel offer breakfast, and is it good?
Yes, the hotel offers a breakfast buffet, and it is generally well-received. Guests praise the variety and quality of the breakfast, with 38 positive mentions compared to only 3 negative ones.
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