Qotel Comfort IP Residency East Delhi Preet Vihar
Qotel Comfort IP Residency East Delhi Preet Vihar, 130, Hargobind Enclave, Karkardooma, Anand Vihar, Delhi, 110092
Gumo's take
Qotel Comfort IP Residency East Delhi Preet Vihar is a budget-friendly hotel with a 4.5/5 aggregate rating, but its performance is mixed. While some guests praise the cleanliness of their rooms and the friendly behavior of the staff, particularly mentioning a staff member named Vivek, others report significant issues with maintenance, cleanliness, and overall upkeep. The hotel is located near major Delhi attractions like Red Fort and Swaminarayan Akshardham, and offers convenient access to public transit. However, recurring complaints about unclean rooms, broken fixtures, and poor service suggest that the hotel may not consistently meet expectations, especially for family stays or those seeking comfort and hygiene.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 52
- Staff & Service
- 65
- Room Comfort & Cleanliness
- 58
What guests love
- Some guests report clean rooms and a positive dining experience, including tasty food from the in-room kitchen.
- Staff members, particularly those named Vivek, are frequently praised for their friendly and helpful behavior.
- The hotel is conveniently located near major Delhi landmarks and public transit, with a 9-minute walk to the nearest station.
Worth knowing
- Numerous guests report poor room maintenance, including broken locks, non-functional ACs, and unclean conditions with visible dirt, mold, and cockroaches.
- Bathroom quality is a major concern, with complaints about small, poorly functioning, and unhygienic facilities.
- Service issues are common, including unresponsive staff, long wait times at check-in, and rudeness from some employees.
- Several guests accuse the hotel of having fake reviews and not delivering value for money, especially at higher price points.
Amenities
- Wi-Fi (free)
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Business center
- Meeting rooms
- Private bathroom
- Shower
- Room service
- Breakfast (extra charge)
- Front desk (24 hour)
- Full-service laundry
- Not accessible
- Accessible parking
- Accessible elevator
- Air conditioning
- Kitchen in some rooms
Common questions
Is the hotel clean and well-maintained?
The hotel has mixed reviews regarding cleanliness. While some guests praise clean rooms, others report unclean conditions, visible mold, cockroaches, and poor maintenance of fixtures like ACs and locks.
What are the bathroom conditions like at the hotel?
Bathroom quality is a major concern, with numerous complaints about small, poorly functioning, and unhygienic facilities. No positive feedback was reported specifically about the bathrooms.
How is the staff service at the hotel?
Staff service is mixed. Some guests praise friendly and helpful staff, particularly a staff member named Vivek, while others report unresponsive behavior, long wait times at check-in, and rudeness from some employees.
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