The Golden Palms Hotel & Spa

J8H7+PX6 The Golden Palms Hotel & Spa, Police Headquarter, opp. East Delhi, I.P.Extension, Patparganj, New Delhi, Delhi, 110092

3-star property 3.7 · 2,296 reviews analysed
The Golden Palms Hotel & Spa – photo 1
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Gumo's take

The Golden Palms Hotel & Spa in Delhi is a 3-star hotel known for its modern design, cleanliness, and friendly service. It is best suited for business travelers, families, and couples looking for a comfortable and affordable stay in a convenient location. The hotel offers a range of amenities including a restaurant, spa, and banquet facilities, making it a versatile choice for both leisure and event-based stays. While the rooms are compact, they are well-maintained and equipped with modern amenities. Guests consistently praise the staff for their helpfulness and the food for its quality and variety.

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How guests rate it

Location
88
Facilities
78
Staff & Service
92
Room Comfort & Cleanliness
85

What guests love

  • Friendly and professional staff who are consistently praised for their service and responsiveness
  • Clean and well-maintained rooms with modern amenities like air conditioning and flat-screen TVs
  • Convenient location near metro stations, railway stations, and shopping areas
  • Excellent food and dining options, including a multi-cuisine restaurant and bar

Worth knowing

  • Some rooms are reported to be compact and in need of renovation, with outdated fixtures like non-functional safes and slow elevators
  • Occasional issues with amenities such as missing hairdryers and slow Wi-Fi
  • A few negative reviews mention poor service and unprofessional behavior from some staff members

Amenities

  • Wi-Fi (free)
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Checks
  • Kid-friendly
  • Pool
  • Accessible
  • Air conditioning
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (free)
  • Breakfast buffet
  • Front desk (24 hour)
  • Full-service laundry
  • Elevator
  • Housekeeping (daily)
  • Parking (free)
  • Valet parking
  • Airport shuttle (extra charge)
  • Local shuttle
  • English
  • Hindi

Common questions

Does the hotel offer free breakfast?

Yes, the hotel offers free breakfast as part of its amenities.

Is the hotel pet-friendly?

Yes, The Golden Palms Hotel & Spa is pet-friendly, making it a convenient option for guests traveling with pets.

What are the key strengths of the hotel's service and facilities?

The hotel is known for its friendly and professional staff, clean and well-maintained rooms with modern amenities, and excellent food and dining options, including a multi-cuisine restaurant and bar.

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