Hotel M & Resort
Hotel M & Resort, Mount View Complex, Dalai Lamba Temple Road, Main Market, McLeod Ganj, Dharamshala, Himachal Pradesh 176215
Gumo's take
Hotel M & Resort in Dharamshala is a centrally located property known for its proximity to McLeod Ganj's main market and attractions, making it ideal for travelers seeking convenience. It offers spacious rooms with mountain and valley views, a rooftop restaurant, and a reputation for friendly and helpful staff. While many guests praise the location and service, some reviews highlight inconsistencies in room cleanliness and maintenance, as well as occasional issues with pricing and staff behavior.
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Research this stayHow guests rate it
- Location
- 94
- Facilities
- 72
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 68
What guests love
- Excellent central location in McLeod Ganj, close to the main market, Dalai Lama Temple, and other attractions.
- Friendly and helpful staff, with several guests specifically mentioning individuals like Anil Sharma, Nitin, and Ashwini for their service.
- Spacious rooms with mountain and valley views, and a rooftop restaurant offering good food.
Worth knowing
- Inconsistent room cleanliness and maintenance, with reports of broken fixtures, dirty linens, and poor ventilation in some rooms.
- Issues with pricing transparency and overcharging, including complaints about inflated food and beverage prices.
- Occasional unprofessional or rude behavior from certain staff members, including managers like Vijay Kumar and Chetan.
- Some guests reported problems with pests (rats and mice) and poor security, particularly at night.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Bicycle rental (extra charge)
- Nightclub
- Boutique shopping
- Kid-friendly
- Massage
- Spa
- Doctor on call
- Meeting rooms
- Air conditioning in some rooms
- Kitchen in some rooms
- Refrigerator in some rooms
- Coffee maker in some rooms
- Minibar in some rooms
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Convenience store
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Parking (extra charge)
- Airport shuttle (extra charge)
- Car rental onsite
- Local shuttle
- Accessible
- Accessible elevator
- English
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
Is Hotel M & Resort in a convenient location for exploring McLeod Ganj?
Yes, Hotel M & Resort is centrally located in McLeod Ganj, close to the main market, Dalai Lama Temple, and other key attractions, making it very convenient for travelers.
What are the common guest complaints about Hotel M & Resort?
Some guests have reported issues with inconsistent room cleanliness, broken fixtures, poor ventilation, and occasional unprofessional behavior from certain staff members. There are also complaints about inflated food and beverage prices.
What are the positive aspects of staying at Hotel M & Resort?
Guests often praise the friendly and helpful staff, including individuals like Anil Sharma, Nitin, and Ashwini. The hotel also offers spacious rooms with mountain and valley views and a rooftop restaurant with good food.
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