Hotel Mirage Grand
Hotel Mirage Grand, Dal Lake-Mcleod Ganj, near Shiva Century, McLeod Ganj, Dharamshala, Himachal Pradesh 176216
Gumo's take
Hotel Mirage Grand in Dharamshala is known for its serene location near Dal Lake and its welcoming, family-friendly atmosphere. Guests frequently praise the cleanliness of rooms and the exceptional hospitality of staff, particularly Mr. Ashish and Mr. Sanyam, who are often highlighted for their personalized service. While some reviews note minor issues with room size and heater availability, the hotel is generally recommended for travelers seeking a peaceful stay with access to nearby attractions like Triund and the Dalai Lama Temple.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 78
- Staff & Service
- 91
- Room Comfort & Cleanliness
- 82
What guests love
- Exceptional staff service and hospitality, with multiple reviews highlighting the friendliness and helpfulness of staff like Mr. Ashish and Mr. Sanyam.
- Clean and well-maintained rooms, with several reviews noting spacious and comfortable accommodations.
- Peaceful and scenic location near Dal Lake and surrounded by natural beauty, offering a tranquil environment for guests.
Worth knowing
- Some guests reported issues with room size and heater availability, with one review mentioning a chargeable heater.
- A few negative reviews highlighted poor check-in experiences, including long wait times and rudeness from staff.
- Location complaints included a lack of view from certain rooms and a steep, difficult walk to the hotel for some guests.
Amenities
- Free Wi-Fi
- Free breakfast
- Free parking
- Accessible
- Pool
- Air-conditioned
- Laundry service
- Pet-friendly
- Room service
- Restaurant
- Airport shuttle
- Fitness centre
Common questions
Is the hotel family-friendly and suitable for families with children?
Yes, Hotel Mirage Grand is known for its welcoming, family-friendly atmosphere and has received positive feedback for being suitable for families.
What are the main strengths of the hotel according to guest reviews?
The main strengths include exceptional staff service, particularly from Mr. Ashish and Mr. Sanyam, clean and comfortable rooms, and a peaceful location near Dal Lake.
Are there any common complaints or limitations I should be aware of before booking?
Some guests have mentioned issues such as room size and heater availability, with a few reports of long check-in times and rudeness from staff in certain instances.
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