Hotel Victoriya Palace
Hotel Victoriya Palace, Naddi, Upper, Dharamshala, Himachal Pradesh 176216
Gumo's take
Hotel Victoriya Palace in Dharamshala is renowned for its breathtaking views of the Dhauladhar mountain range and exceptional hospitality. It is particularly favored by travelers seeking a peaceful, scenic retreat with personalized service. The hotel's standout features include its 24-hour front desk, in-house restaurant with a dinner buffet, and the warm, attentive staff, especially Subhash and Vishal, who are frequently praised in reviews. While the property is older and lacks modern conveniences like a lift, guests consistently highlight the cleanliness, room views, and the overall tranquil atmosphere as major positives.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 75
- Staff & Service
- 93
- Room Comfort & Cleanliness
- 82
What guests love
- Outstanding staff service, with multiple reviews praising individuals like Subhash and Vishal for their warmth, professionalism, and responsiveness.
- Breathtaking mountain views from most rooms, especially the premium rooms with balconies, which are a major draw for guests.
- Well-maintained property with a peaceful, serene atmosphere, ideal for travelers seeking a quiet and scenic retreat.
Worth knowing
- The hotel is older and lacks modern amenities like a lift, with steep stairs and uneven pathways that may be challenging for elderly or mobility-impaired guests.
- Some guests reported issues with room maintenance, including broken fans, malfunctioning kettles, and inconsistent cleanliness in certain rooms.
- Limited dining variety and occasional complaints about food pricing and quality, despite frequent praise for freshness and taste.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Currency exchange
- Full-service laundry
- Wake up calls
- Housekeeping (daily)
- Massage
- Hair salon
- Doctor on call
- Business center
- Meeting rooms
- English
- Hindi
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Horseback riding
- Water skiing
- Game room
- Nightclub
- Kid-friendly
- Activities for kids
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Car rental onsite
- Local shuttle
- Accessible
- Accessible parking
- Private bathroom
- Shower
Common questions
Does the hotel have a restaurant, and what dining options are available?
Yes, Hotel Victoriya Palace has an in-house restaurant with table service, a dinner buffet, and room service. Guests frequently praise the freshness and taste of the food, though some note limited variety and occasional concerns about pricing.
Is the hotel accessible for guests with mobility issues?
The hotel is not very accessible for guests with mobility issues. It lacks a lift, has steep stairs, and uneven pathways, which may pose challenges for elderly or mobility-impaired travelers.
What are the standout features of the hotel's service and staff?
The hotel is known for its exceptional hospitality and warm, attentive service. Guests frequently praise individuals like Subhash and Vishal for their professionalism and responsiveness, with service being mentioned positively in 211 reviews.
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