Grand Hyatt Dubai

Grand Hyatt Dubai - Riyadh Street - Sheikh Rashid Rd - Dubai Healthcare City - Dubai - United Arab Emirates

5-star property 4.6 · 16,768 reviews analysed
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Gumo's take

Grand Hyatt Dubai is a 5-star luxury hotel located in a lush, 37-acre garden setting, offering a blend of urban convenience and resort-style relaxation. It is particularly well-suited for families and business travelers, with a wide range of amenities including a 20,000 sqm waterpark, 13 diverse dining options, and an award-winning Ahasees Spa. Guests consistently praise the attentive and professional staff, spacious and clean rooms, and the hotel’s convenient proximity to Dubai International Airport and major attractions.

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How guests rate it

Location
88
Facilities
78
Staff & Service
92
Room Comfort & Cleanliness
85

What guests love

  • Exceptional staff service, with numerous reviews highlighting the professionalism and attentiveness of the team, especially in guest service and concierge roles.
  • Comprehensive and luxurious facilities including an award-winning spa, multiple pools, and a large waterpark ideal for families.
  • Spacious and well-appointed rooms with modern amenities, including blackout curtains, temperature-controlled pools, and high-end toiletries.

Worth knowing

  • Some rooms and facilities, particularly the Club Lounge and certain premium suites, are described as dated or in need of renovation.
  • Occasional issues with room keys, Wi-Fi connectivity, and service inconsistencies reported by a few guests, including lack of luggage assistance and rigid policies.

Amenities

  • Free Wi-Fi
  • Paid breakfast
  • Free parking
  • Accessible
  • Indoor and outdoor pool
  • Air-conditioned
  • Laundry service
  • Business centre
  • Pet-friendly
  • Room service
  • Child friendly
  • Restaurant
  • Kitchens in some rooms
  • Airport shuttle
  • Hot tub
  • Spa
  • Fitness centre
  • Bar
  • Smoke-free

Common questions

Does the hotel have family-friendly amenities?

Yes, Grand Hyatt Dubai is family-friendly and features a 20,000 sqm waterpark, multiple pools, and spacious rooms with modern amenities, making it ideal for guests traveling with children.

Is there free Wi-Fi available in the hotel?

Yes, the hotel offers free Wi-Fi to guests, although some users have occasionally reported connectivity issues.

What dining options are available at the hotel?

Grand Hyatt Dubai has 13 diverse dining options, including restaurants, room service, and some rooms with kitchen facilities.

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