Lapita, Dubai Parks and Resorts, Autograph Collection

W283+CQW Lapita, Dubai Parks and Resorts, Autograph Collection, Dubai Parks & Resorts - Sheikh Zayed Rd - Saih Shuaib 1 - Dubai - United Arab Emirates

5-star property 4.4 · 8,543 reviews analysed
Lapita, Dubai Parks and Resorts, Autograph Collection – photo 1
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Lapita, Dubai Parks and Resorts, Autograph Collection – photo 3
Lapita, Dubai Parks and Resorts, Autograph Collection – photo 4

Gumo's take

Lapita, Dubai Parks and Resorts, Autograph Collection is a family-focused resort known for its Polynesian-inspired design, lush greenery, and exceptional service for guests with children. It features a spacious lazy river, multiple pools, and a highly praised Kids Club with dedicated staff like Judy, Tara, and Phoo, who are frequently highlighted for their attentiveness and energy. The hotel is praised for its cleanliness, food variety, and warm hospitality, making it a top choice for family getaways. Despite some issues with cleanliness and occasional service delays, the overall experience is overwhelmingly positive, with guests often returning for repeat stays.

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How guests rate it

Location
78
Facilities
88
Staff & Service
93
Room Comfort & Cleanliness
82

What guests love

  • Exceptional Kids Club with dedicated and energetic staff who keep children engaged and entertained.
  • High-quality food and dining options, including a praised breakfast and dinner buffet at Kalea restaurant.
  • Well-maintained and spacious facilities, including a lazy river and multiple pools, ideal for family relaxation.

Worth knowing

  • Some reports of cleanliness issues, including dirty bed sheets and spider nests in rooms, indicating occasional lapses in housekeeping.
  • Service delays during peak times, particularly in the pool area and restaurants, with some guests noting slow response times.
  • Air conditioning issues in some rooms, with complaints about malfunctioning units and poor maintenance.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Credit cards
  • Debit cards
  • Cash
  • Checks
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • EV charger
  • Private car service
  • Local shuttle
  • Not accessible
  • Accessible parking
  • Business center
  • Meeting rooms
  • Air conditioning
  • Kitchen in some rooms
  • Refrigerator in some rooms
  • Microwave in some rooms
  • Coffee maker
  • Minibar
  • Restaurant
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Nightclub
  • Kid-friendly
  • Kids' club
  • Pool
  • Outdoor pool
  • Wading pool
  • Lifeguard
  • Fitness center
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Sauna
  • Spa
  • Arabic
  • English
  • Filipino
  • Hindi
  • Private bathroom
  • Bathtub
  • Shower

Common questions

Does the hotel have a kids' club, and what do guests say about it?

Yes, Lapita has a highly praised Kids Club with dedicated and energetic staff like Judy, Tara, and Phoo, who are frequently highlighted for keeping children engaged and entertained. The Kids Club is a major strength of the hotel, with a strong positive sentiment score for family experiences.

What are the dining options like at Lapita, and are there any specific restaurants guests recommend?

Lapita offers high-quality food and dining options, including a praised breakfast and dinner buffet at Kalea restaurant. Guests frequently highlight the restaurant and breakfast buffet, with positive sentiment scores indicating overall satisfaction with the food variety and quality.

Are there any reported issues with cleanliness or maintenance at the hotel?

Some guests have reported cleanliness issues, including dirty bed sheets and spider nests in rooms, indicating occasional lapses in housekeeping. Additionally, there are complaints about air conditioning malfunctions and poor maintenance in some rooms, though the overall cleanliness sentiment remains largely positive.

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