Ascot Hotel
Ascot Hotel - Khalid Bin Al Waleed Rd - Bur Dubai - Dubai - United Arab Emirates
Gumo's take
Ascot Hotel in Dubai is known for its strong service-oriented experience, particularly praised for the professionalism and friendliness of its staff, especially at the front desk and housekeeping. The hotel is well-located near major attractions like the Dubai Museum and Burj Khalifa, and is favored by guests for its cleanliness and value for money. While some guests noted outdated facilities and occasional noise from nearby nightlife, the overall experience is positive, with many returning guests and high praise for the hospitality and helpfulness of specific staff members like Imtiaz, Saima, and Sunil.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 70
- Staff & Service
- 93
- Room Comfort & Cleanliness
- 82
What guests love
- Outstanding service from staff, particularly at the front desk and housekeeping, with many guests specifically mentioning Imtiaz, Saima, and Sunil for their exceptional support.
- Clean and well-maintained rooms, with frequent mentions of daily housekeeping and attention to hygiene.
- Convenient location near major attractions like the Dubai Museum, Burj Khalifa, and public transit, with a 12-minute walk to the Dubai Museum.
Worth knowing
- Some guests reported noise disturbances from nearby nightlife, particularly loud music late into the night, affecting sleep quality.
- Facilities are described as outdated in some reviews, with small elevators, dimly lit rooms, and limited modern amenities like insufficient charging sockets.
- A few guests noted issues with room size and layout, describing some rooms as cramped or poorly ventilated.
Common questions
How is the service quality at Ascot Hotel in Dubai?
The service quality at Ascot Hotel is highly praised, with guests frequently commending the professionalism and friendliness of the staff, especially at the front desk and housekeeping. Specific staff members like Imtiaz, Saima, and Sunil are often highlighted for their exceptional support.
Is the hotel located near major attractions in Dubai?
Yes, Ascot Hotel is conveniently located near major attractions such as the Dubai Museum and Burj Khalifa. It is a 12-minute walk to the Dubai Museum and 9 minutes to the nearest public transit station.
Are there any common complaints about the hotel's facilities or noise?
Some guests have reported that the facilities are outdated, with small elevators and dimly lit rooms. Additionally, noise from nearby nightlife has occasionally been an issue, with loud music affecting sleep quality for some guests.
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