FIVE Palm Jumeirah Hotel

FIVE Palm Jumeirah Hotel, No. 1 Palm - The Palm Jumeirah - Dubai - United Arab Emirates

5-star property 4.7 · 24,935 reviews analysed
FIVE Palm Jumeirah Hotel – photo 1
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FIVE Palm Jumeirah Hotel – photo 4

Gumo's take

FIVE Palm Jumeirah Hotel is a vibrant, high-end resort known for its lively atmosphere, private beach, and excellent service. It appeals to travelers seeking a mix of luxury and entertainment, particularly couples and young professionals. The hotel is praised for its stylish rooms, top-tier dining, and energetic pool and nightlife scenes. Guests frequently highlight the professionalism and attentiveness of the staff, as well as the hotel's proximity to major Dubai attractions like the Burj Al Arab and Mall of the Emirates.

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How guests rate it

Location
90
Facilities
92
Staff & Service
94
Room Comfort & Cleanliness
88

What guests love

  • Outstanding service with many guests praising the staff's professionalism and attentiveness, especially in dining and pool areas.
  • Lively and stylish atmosphere, particularly at the pool and beach club, with excellent music and crowd energy.
  • High-quality dining experiences, with multiple restaurants like Praia and Jade receiving praise for food, ambiance, and service.

Worth knowing

  • Some guests reported maintenance issues in rooms, such as leaking showers and broken fixtures.
  • A few reviews noted inconsistent service during busy times, particularly at the pool and beach areas.
  • The hotel's energetic and party-focused vibe may not suit families or those seeking a quiet, relaxing stay.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Credit cards
  • Debit cards
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Convenience store
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Turndown service
  • Parking (free)
  • Self parking
  • Valet parking (free)
  • EV charger
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Accessible pool
  • Arabic
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Private bathroom
  • Bathtub
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Beach front
  • Water skiing
  • Nightclub
  • Kid-friendly
  • Babysitting
  • Kids' club
  • Pool
  • Outdoor pool
  • Adult-only pool
  • Lazy river
  • Hot tub
  • Fitness center (free)
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Sauna
  • Spa
  • Hair salon
  • Doctor on call
  • Business center
  • Meeting rooms
  • Air conditioning
  • Kitchen in some rooms
  • Refrigerator in some rooms
  • Microwave in some rooms
  • Coffee maker
  • Minibar

Common questions

Is the hotel suitable for families with children?

The hotel's energetic and party-focused atmosphere may not be ideal for families with children. Some guests have noted that the vibe is more suited to couples and young professionals.

What are the hotel's standout dining options?

The hotel is known for its high-quality dining experiences, with restaurants like Praia and Jade receiving praise for their food, ambiance, and service. Guests also highlighted the breakfast buffet as a positive feature.

Are there any common issues with the hotel rooms?

Some guests have reported maintenance issues in rooms, such as leaking showers and broken fixtures. However, the overall room sentiment remains positive, with many guests appreciating the stylish and well-appointed accommodations.

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