Hyatt Regency Dubai
Hyatt Regency Dubai - Al Khaleej St - Al Corniche - Deira - Dubai - United Arab Emirates
Gumo's take
Hyatt Regency Dubai is a 5-star hotel in Deira, known for its long-standing reputation, family-friendly amenities, and proximity to Dubai's cultural and commercial hubs like the Gold Souk and Dubai Frame. It offers a range of facilities including an outdoor pool, spa, ice rink, and a revolving restaurant with a dinner buffet that guests frequently praise. While the hotel maintains a strong legacy and generally positive service, some guests have noted that the property feels dated and that certain aspects like food quality and management have declined over time.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 72
- Staff & Service
- 84
- Room Comfort & Cleanliness
- 78
What guests love
- Highly praised service from staff, particularly at check-in and concierge, with several guests highlighting exceptional hospitality from individuals like Mr. Afzaal and Mr. Ali.
- The revolving restaurant and breakfast buffet are consistently highlighted as standout features, with guests appreciating the ambiance and variety.
- Convenient location near major attractions such as the Dubai Gold Souk and Dubai Frame, with easy access to public transport.
Worth knowing
- Several guests reported outdated rooms and facilities, with complaints about old furniture, carpets, and a lack of modernization.
- Food quality and variety, particularly for the full-board package, were frequently criticized as below expectations for a 5-star hotel.
- Issues with management and organization were noted, including poor handling of check-in/out, understaffing during peak times, and inconsistent communication.
- Negative feedback on Wi-Fi performance and cleanliness in certain areas, including reports of mold and damp smells in rooms and shared spaces.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- Tennis
- Nightclub
- Boutique shopping
- Kid-friendly
- Babysitting
- Activities for kids
- Pool
- Outdoor pool
- Adult-only pool
- Lifeguard
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Hair salon
- Doctor on call
- Arabic
- English
- Filipino
- Hindi
- Indonesian
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Currency exchange
- Full-service laundry
- Elevator
- Social hour
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- Business center
- Meeting rooms
- Air conditioning
- Refrigerator in some rooms
- Coffee maker
- Minibar
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
Is the hotel family-friendly, and what amenities are available for children?
Yes, Hyatt Regency Dubai is family-friendly and offers amenities such as babysitting services, activities for kids, and a kid-friendly environment. The hotel also has an outdoor pool with a lifeguard and an ice rink, which are popular among families.
What are the standout dining options at the hotel?
The hotel is known for its revolving restaurant, which features a highly praised dinner buffet, and the breakfast buffet is also consistently appreciated by guests. However, some guests have noted that the overall food quality and variety for full-board packages may not meet 5-star expectations.
How is the service quality at the hotel, and are there any notable staff members?
The service quality is generally praised, with guests frequently highlighting exceptional hospitality from staff such as Mr. Afzaal and Mr. Ali at check-in and concierge. However, some issues with management and understaffing during peak times have been reported.
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