Queen Elizabeth 2
Queen Elizabeth 2 - Bur Dubai - Port Rashid - Dubai - United Arab Emirates
Gumo's take
The Queen Elizabeth 2 in Dubai is a historic ocean liner turned hotel, offering guests a unique blend of maritime heritage and modern hospitality. Known for its elegant ambiance, rich history, and exceptional service, it appeals to travelers seeking a memorable and immersive experience. Guests frequently praise the breakfast buffet, the ship's atmosphere, and the professionalism of staff like Ms. Gretchen and Mr. Tariq. While the property is praised for its charm and character, some guests have noted issues with check-in delays and limited dining options.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 74
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 82
What guests love
- Exceptional service from staff, with many guests specifically mentioning the professionalism and helpfulness of individuals like Ms. Gretchen, Mr. Tariq, and Ms. Analene.
- Unique and immersive atmosphere, with guests describing the hotel as a 'piece of history' and a 'floating icon' that offers a nostalgic and elegant experience.
- Highly praised breakfast buffet, with many reviews highlighting the variety and quality of the food.
Worth knowing
- Check-in delays are a recurring issue, with multiple guests reporting long wait times and poor communication, especially during peak hours.
- Limited dining and recreational facilities, with some guests noting that restaurants and bars are often closed or have reduced options.
- Maintenance and cleanliness concerns in some rooms, including issues with air conditioning, missing amenities, and unpleasant odors.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Social hour
- Housekeeping (daily)
- Turndown service
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Hair salon
- Doctor on call
- Air conditioning
- Coffee maker in some rooms
- Minibar in some rooms
- Private bathroom
- Bathtub in some rooms
- Shower in some rooms
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Bicycle rental (extra charge)
- Tennis
- Kid-friendly
- Indoor pool
- Lifeguard
- Parking (free)
- Self parking (free)
- Local shuttle
- Accessible
- Accessible parking
- Meeting rooms
- Arabic
- English
- Filipino
- French
- Hindi
- Indonesian
- Spanish
Common questions
What are the most praised aspects of the hotel's service?
The hotel is known for its exceptional service, with many guests specifically praising the professionalism and helpfulness of staff members like Ms. Gretchen, Mr. Tariq, and Ms. Analene. Service-related reviews are overwhelmingly positive, with 1337 positive mentions compared to 281 negative ones.
What are the main issues guests have reported with the hotel?
Some guests have reported issues with check-in delays and poor communication, especially during peak hours. Additionally, there are concerns about limited dining options and maintenance or cleanliness problems in some rooms, such as issues with air conditioning and unpleasant odors.
What do guests say about the breakfast and dining options at the hotel?
The breakfast buffet is highly praised, with guests frequently highlighting the variety and quality of the food. However, dining options overall are somewhat limited, and some restaurants and bars are reported to be closed or have reduced offerings.
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