The Retreat Palm Dubai - MGallery Collection
The Retreat Palm Dubai - MGallery Collection, East Crescent - The Palm Jumeirah - Dubai - United Arab Emirates
Gumo's take
The Retreat Palm Dubai - MGallery Collection is a 5-star wellness-focused resort located on the East Crescent of Palm Jumeirah. It is the first wellness hotel in Dubai, offering a holistic approach to health and wellbeing with no alcohol served and a range of organic treatments and healthy dining options. The hotel is ideal for wellness seekers, families, and those looking for a serene beachfront escape. Guests praise the attentive staff, spa facilities, and the tranquil atmosphere, though some note inconsistencies in service and limited dining variety.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 78
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 85
What guests love
- Exceptional wellness-focused amenities, including the Rayya Wellness Centre and holistic treatments
- Prime beachfront location on the East Crescent of Palm Jumeirah with sea views
- Highly praised staff for their attentiveness and personalized service
- Family-friendly environment with kids' club and recreational activities
Worth knowing
- Some guest reports of inconsistent service and staff knowledge, particularly in dining areas
- Limited food variety and occasional issues with breakfast and buffet quality
- Sea view rooms may face construction sites or roads, affecting the view and ambiance
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- All inclusive available
- Credit cards
- Debit cards
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Self parking (free)
- Valet parking (free)
- EV charger
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- Business center
- Meeting rooms
- Air conditioning
- Refrigerator
- Coffee maker
- Minibar
- Private bathroom
- Bathtub
- Shower
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Beach front
- Bicycle rental (extra charge)
- Tennis
- Watercraft rental (extra charge)
- Water skiing
- Kid-friendly
- Activities for kids
- Kids' club
- Pool
- Outdoor pool
- Adult-only pool
- Lifeguard
- Hot tub
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Hair salon
- Doctor on call
- Arabic
- English
- Filipino
- French
- German
- Hindi
- Indonesian
- Russian
- Spanish
Common questions
Is The Retreat Palm Dubai - MGallery Collection a family-friendly hotel?
Yes, the hotel is family-friendly and offers a kids' club along with recreational activities suitable for families.
Does the hotel serve alcohol?
No, The Retreat Palm Dubai - MGallery Collection does not serve alcohol, as it is a wellness-focused resort.
What are the key limitations of the hotel according to guest feedback?
Some guests have reported inconsistent service and limited food variety, particularly in the dining areas, and sea view rooms may face construction sites or roads, affecting the view and ambiance.
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