The Citi Residenci Bidhannagar
The Citi Residenci Bidhannagar, Pump House More, Aranyak East, Bidhannagar, Durgapur, West Bengal 713212
Gumo's take
The Citi Residenci Bidhannagar is a highly-rated hotel in Durgapur, known for its spacious, clean rooms and excellent staff service. Guests frequently praise the friendly and accommodating front office and housekeeping teams, as well as the quality of the in-house dining and breakfast. The hotel is undergoing renovations, which some guests note as a minor inconvenience due to construction noise. It is particularly recommended for those visiting for medical reasons or staying near Mission Hospital, though it is less ideal for those needing proximity to the city center. The overall experience is described as comfortable, value-for-money, and family-friendly.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 80
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Spacious, clean, and well-maintained rooms with modern amenities like AC, smart TVs, and coffee makers.
- Highly praised staff for their friendliness, professionalism, and helpfulness, especially the front office and housekeeping teams.
- Excellent breakfast and in-house dining with a wide variety of cuisines, including Indian, Continental, and Bengali.
Worth knowing
- Ongoing construction work in the premises causes noise during working hours, affecting guest comfort.
- Some guests found the food pricing to be high relative to the portion sizes, especially for items like tawa roti and dinner buffets.
- A few reports of unprofessional behavior from certain staff members, including a rude front desk employee and housekeeping staff entering a guest room without permission.
Common questions
Is the hotel's staff generally friendly and helpful?
Yes, the hotel's staff, especially the front office and housekeeping teams, are frequently praised for their friendliness, professionalism, and helpfulness by guests.
What are the dining options like at The Citi Residenci Bidhannagar?
The in-house dining and breakfast are highly praised, offering a wide variety of cuisines including Indian, Continental, and Bengali. However, some guests found the food pricing to be relatively high for the portion sizes.
Are there any issues with noise or construction at the hotel?
Yes, the hotel is currently undergoing renovations, and some guests have noted construction noise during working hours as a minor inconvenience.
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