Benhur
Benhur, Poonithura, Petta, P.O, Ernakulam, Kerala 682038
Gumo's take
Benhur Hotel in Ernakulam is known for its clean, spacious rooms and excellent service, particularly from staff like Rehana and Mr. Karthik, who are frequently praised for their friendliness and attentiveness. The hotel is well-maintained and conveniently located near the Petta Metro Station and major attractions like Hill Palace and Mattancherry Palace. While most guests are satisfied with the overall experience, some have noted limitations in dining options and occasional issues with staff responsiveness.
Get your personal match score
Run a live research on Benhur — fresh prices across booking sites, decoded reviews, and how well it fits your travel style.
Research this stayHow guests rate it
- Location
- 90
- Facilities
- 83
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 92
What guests love
- Clean, spacious, and well-maintained rooms with modern amenities and comfortable beds, as highlighted in numerous 5-star reviews.
- Friendly and attentive staff, particularly Rehana and Mr. Karthik, who are frequently mentioned for their exceptional service.
- Convenient location near the Petta Metro Station and major attractions like Hill Palace and Mattancherry Palace.
Worth knowing
- Limited dining options and inconsistent food quality, with some guests noting a lack of variety in breakfast and high prices at the restaurant.
- Occasional issues with staff responsiveness and service efficiency, including slow room service and unhelpful front office staff in some reviews.
Common questions
What are the key strengths of Benhur Hotel in Ernakulam?
Benhur Hotel is known for its clean, spacious, and well-maintained rooms with modern amenities, as well as friendly and attentive service from staff like Rehana and Mr. Karthik. Its convenient location near the Petta Metro Station and major attractions like Hill Palace and Mattancherry Palace is also a major plus.
What are the limitations of the dining experience at Benhur Hotel?
Some guests have noted limited dining options and occasional issues with food variety and pricing. While breakfast is generally praised, the restaurant has received some criticism for high prices and lack of variety.
How is the service quality at Benhur Hotel?
The service at Benhur Hotel is largely positive, with 139 positive mentions compared to only 15 negative ones. Staff like Rehana and Mr. Karthik are frequently praised for their friendliness and attentiveness, though some guests have noted occasional issues with staff responsiveness and room service efficiency.
People also searched for
Gokulam Park Hotel Kochi
Ernakulam
★ 4.1 (7,467 reviews analysed)
Gokulam Park Hotel & Convention Centre in Kochi is a 4-star hotel known for its spacious and well-maintained event…
PGS Vedanta, Cochin
Ernakulam
★ 4.3 (2,706 reviews analysed)
PGS Vedanta, Cochin is a mid-range hotel known for its clean, spacious rooms, excellent staff service, and prime…
Sugar Business Hotel
Ernakulam
★ 4.5 (2,497 reviews analysed)
Sugar Business Hotel is a mid-range hotel located in Maradu and Thrippunithura, Ernakulam, offering a blend of business…
CMK Habitat Centre - Best Hotel in Ernakulam | Kochi
Ernakulam
★ 4.5 (1,506 reviews analysed)
CMK Habitat Centre is a 3-star budget-friendly hotel in Ernakulam, known for its excellent hospitality, comfortable…
THE SENATE HOTEL BY ADD ON
Ernakulam
★ 4.0 (1,482 reviews analysed)
The Senate Hotel by Add On is a 3-star hotel located in Ernakulam, known for its convenient location near transportation…
Zostel Kochi (Ernakulam)
Ernakulam
★ 4.7 (1,409 reviews analysed)
Zostel Kochi (Ernakulam) is a vibrant, adults-only hostel known for its welcoming community atmosphere, fun activities…