Evershine Inn

Evershine Inn, 64/4230, SRM Road, Ernakulam North, Kaloor, Ernakulam, Kerala 682018

3.7 · 476 reviews analysed
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Gumo's take

Evershine Inn is a budget-friendly hotel in Ernakulam, ideal for solo travelers and business guests seeking a no-frills stay near Ernakulam Town Railway Station and Town Hall Metro Station. While praised for its cleanliness, friendly staff, and convenient location, the hotel faces criticism for inconsistent room maintenance, poor bathroom conditions, and subpar customer service in some instances. Guests often highlight the value for money and proximity to transportation hubs, though some report issues with amenities and staff responsiveness.

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How guests rate it

Location
88
Facilities
58
Staff & Service
72
Room Comfort & Cleanliness
62

What guests love

  • Friendly and helpful staff, with several reviews praising the polite and responsive front desk personnel.
  • Clean and well-maintained rooms, with many guests noting the neatness and hygiene of the accommodations.
  • Convenient location near Ernakulam Town Railway Station and Town Hall Metro Station, making it ideal for travelers.

Worth knowing

  • Inconsistent room maintenance, with reports of broken fixtures, dirty walls, and poor bathroom hygiene.
  • Poor customer service in some cases, including unresponsive staff and unprofessional behavior from receptionists.
  • Limited facilities, such as no in-house restaurant and small, congested rooms and bathrooms.
  • Issues with amenities, including malfunctioning AC units, lack of proper lighting, and missing toiletries.

Amenities

  • Wi-Fi
  • Front desk (24 hour)
  • Full-service laundry
  • Pool
  • Room service
  • Breakfast
  • Kid-friendly
  • Parking
  • Local shuttle
  • Air conditioning

Common questions

Is Evershine Inn a good option for someone looking for a hotel near public transportation in Ernakulam?

Yes, Evershine Inn is a convenient choice as it is located within a 6-minute walk from the nearest public transit and near Ernakulam Town Railway Station and Town Hall Metro Station, making it ideal for travelers.

What are the common guest complaints about the hotel's rooms and bathrooms?

Guests have reported inconsistent room maintenance, including broken fixtures and dirty walls, as well as poor bathroom hygiene. These issues were mentioned frequently in the reviews and sentiment breakdown.

Does the hotel have a pool, and how is the service quality?

Yes, Evershine Inn has a pool, which is a rare feature in the area. The service quality is generally positive, with many guests praising the friendly and helpful staff, though some have reported unresponsive or unprofessional behavior from the front desk.

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