Heres Haut Residency

Heres Haut Residency, Pathiyasseril Building, near Kerala Gramin Bank, Elamakkara, Ernakulam, Kerala 682026

4.2 · 186 reviews analysed
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Gumo's take

Heres Haut Residency is a budget-friendly hotel in Ernakulam known for its clean, well-maintained rooms and friendly, responsive staff. Guests frequently praise the hospitality and quick service, particularly from staff members like Hussain and Aneesh. The hotel is ideal for families and travelers seeking affordability without sacrificing comfort, with many noting the spacious rooms and convenient location near major attractions like Mattancherry Palace and Fort Kochi Beach. However, some guests have reported issues with hot water availability and noise from nearby retail shops or the main road.

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How guests rate it

Location
78
Facilities
74
Staff & Service
88
Room Comfort & Cleanliness
82

What guests love

  • Highly praised staff hospitality and responsiveness, with multiple reviews highlighting quick service and friendly interactions.
  • Clean and well-maintained rooms with modern furniture and amenities like refrigerators and coffee makers.
  • Convenient location near major tourist attractions and within a short drive to key landmarks like St. George Syro-Malabar Catholic Forane Church.

Worth knowing

  • Some guests reported issues with hot water availability and lack of geysers in certain rooms.
  • Noise from nearby retail shops and the main road, particularly in rooms facing the road.
  • No lift available, which may be inconvenient for guests with heavy luggage or mobility issues.
  • A few negative reviews mention poor service, unclean rooms, and security concerns.

Amenities

  • Wi-Fi (free)
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Doctor on call
  • Not accessible
  • English
  • Hindi
  • Private bathroom
  • Shower
  • Room service
  • Breakfast (free)
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Convenience store
  • Full-service laundry
  • Wake up calls
  • Housekeeping (daily)
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Local shuttle
  • Air conditioning
  • Kitchen in some rooms
  • Refrigerator in some rooms
  • Coffee maker in some rooms

Common questions

Is the hotel suitable for families?

Yes, Heres Haut Residency is ideal for families, as it is frequently praised for its spacious rooms and friendly, responsive service, making it a comfortable option for travelers with children.

Are there any issues with hot water availability?

Some guests have reported issues with hot water availability and the lack of geysers in certain rooms, so it's advisable to inquire about this when booking.

What are the main attractions near the hotel?

The hotel is conveniently located near major attractions like Mattancherry Palace and Fort Kochi Beach, and it is an 8-minute drive from St. George Syro-Malabar Catholic Forane Church in Edappally.

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