Heres Haut Residency
Heres Haut Residency, Pathiyasseril Building, near Kerala Gramin Bank, Elamakkara, Ernakulam, Kerala 682026
Gumo's take
Heres Haut Residency is a budget-friendly hotel in Ernakulam that offers a mix of modern amenities and affordable pricing. It is known for its friendly and helpful staff, clean and well-maintained rooms, and proximity to local attractions like Mattancherry Palace and Fort Kochi Beach. While it is praised for its service and location, some guests have reported issues with hot water availability, room cleanliness, and security. It is generally recommended for travelers seeking a comfortable and convenient stay, though some limitations may affect family or long-term stays.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 68
- Staff & Service
- 85
- Room Comfort & Cleanliness
- 72
What guests love
- Friendly and helpful staff, with many reviews highlighting excellent hospitality and prompt service.
- Clean and well-maintained rooms, with modern furniture and amenities like refrigerators and coffee makers.
- Convenient location near major tourist attractions and shopping areas in Ernakulam.
Worth knowing
- Some guests reported issues with hot water availability and malfunctioning room fixtures like taps and fans.
- A few reviews mentioned cleanliness concerns, including foul smells in bathrooms and unclean rooms.
- Security issues were noted, such as unlocked doors and lack of controlled access to the hotel premises.
- No lift available, which may be inconvenient for guests with heavy luggage or mobility issues.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Doctor on call
- Not accessible
- English
- Hindi
- Private bathroom
- Shower
- Room service
- Breakfast (free)
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Full-service laundry
- Wake up calls
- Housekeeping (daily)
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Local shuttle
- Air conditioning
- Kitchen in some rooms
- Refrigerator in some rooms
- Coffee maker in some rooms
Common questions
Is the hotel staff friendly and helpful?
Yes, the staff at Heres Haut Residency is known for being friendly and helpful, with many reviews highlighting excellent hospitality and prompt service.
Are the rooms clean and well-maintained?
Generally, the rooms are clean and well-maintained with modern furniture and amenities. However, a few guests have reported cleanliness concerns, such as foul smells in bathrooms and unclean rooms.
Is there a lift available in the hotel?
No, there is no lift available at Heres Haut Residency, which may be inconvenient for guests with heavy luggage or mobility issues.
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