Hotel Mart View

Hotel Mart View, 40/5340, Market Rd, near Saritha Theatre, Marine Drive, Ernakulam, Kerala 682035

4.0 · 1,166 reviews analysed
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Gumo's take

Hotel Mart View is a budget-friendly option in Ernakulam, offering basic amenities like free breakfast, Wi-Fi, and a fitness center. It is best suited for travelers prioritizing location and affordability over luxury. While praised for its proximity to major attractions and 24-hour room service, the hotel faces recurring complaints about cleanliness, particularly in bathrooms and bedding, and poor maintenance of in-room facilities. Guests have also highlighted inconsistent service and a lack of parking as significant drawbacks.

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How guests rate it

Location
82
Facilities
65
Staff & Service
62
Room Comfort & Cleanliness
58

What guests love

  • Convenient location near major attractions like Marine Drive and public transit
  • 24-hour room service and restaurant, rare in the area
  • Affordable pricing with basic amenities like free breakfast and Wi-Fi

Worth knowing

  • Recurring issues with cleanliness, including bed bugs, mold, and unclean bedding
  • Poor maintenance of in-room facilities like AC, TV, and bathroom fittings
  • Lack of parking space, a major inconvenience in a busy area
  • Inconsistent and sometimes unresponsive staff service

Amenities

  • Wi-Fi (free)
  • Game room
  • Kid-friendly
  • Fitness center
  • Business center
  • Air conditioning in some rooms
  • Coffee maker in some rooms
  • Minibar in some rooms
  • Restaurant
  • Room service (24 hour)
  • Front desk (24 hour)
  • Full-service laundry
  • Local shuttle
  • Accessible
  • Accessible elevator
  • Private bathroom
  • Shower

Common questions

Is the hotel clean and well-maintained?

Hotel Mart View has mixed reviews regarding cleanliness. While some guests praise the cleanliness, others have reported recurring issues such as mold, unclean bedding, and poor maintenance of in-room facilities like the AC and TV.

Does the hotel have parking available?

No, Hotel Mart View does not have sufficient parking space, which is a significant drawback for guests arriving by car in this busy area.

What amenities are available at Hotel Mart View?

The hotel offers basic amenities such as free Wi-Fi, a fitness center, 24-hour room service, a restaurant, and a business center. Some rooms include coffee makers, minibars, and private bathrooms with showers.

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