Hotel Seagate
Hotel Seagate, Kochi - Salem Hwy, Pathadipalam, Edappally, Ernakulam, Kerala 682033
Gumo's take
Hotel Seagate in Ernakulam is primarily known for its lounge bar and restaurant, offering a casual dining and drinking experience with a prime location. It is popular among small groups and individuals looking for a relaxed atmosphere with a variety of seafood and non-veg dishes. While some guests praise the food quality and service, others highlight recurring issues with hygiene, staff behavior, and room conditions. The hotel appears to be a mixed bag, with a strong focus on its bar and restaurant, but inconsistent performance in other areas.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 58
- Staff & Service
- 50
- Room Comfort & Cleanliness
- 52
What guests love
- Prime location with easy access to restaurants, shops, and the metro, as noted by several guests.
- Well-regarded food quality, especially seafood and non-veg dishes like Prawns Kanthari Tawa Fry and Beef Roast.
- Positive feedback on the ambience of the lounge bar, described as calm and suitable for relaxation.
Worth knowing
- Recurring complaints about poor hygiene in both food and facilities, including stale or undercooked food and unclean restrooms.
- Inconsistent and often poor staff behavior, with multiple reviews citing rude, unprofessional, or unresponsive service.
- Issues with room cleanliness and comfort, including lack of ventilation, poor maintenance, and unmet amenities promises.
- High prices for low-value food portions and a generally unappealing atmosphere in some areas, particularly the AC bar.
Common questions
What are the key strengths of Hotel Seagate in terms of food and location?
Hotel Seagate is well-regarded for its seafood and non-veg dishes like Prawns Kanthari Tawa Fry and Beef Roast. It also has a prime location with easy access to restaurants, shops, and the metro, as noted by several guests.
Are there any recurring issues guests have reported about the hotel?
Yes, guests have reported recurring issues with hygiene, including stale or undercooked food and unclean restrooms. There are also complaints about inconsistent and poor staff behavior, as well as problems with room cleanliness and comfort.
Is the hotel suitable for someone looking to relax in a good ambiance?
The lounge bar at Hotel Seagate is praised for its calm and relaxing ambiance, making it suitable for those looking to unwind. However, the overall atmosphere in some areas, particularly the AC bar, is described as unappealing.
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