Hotel Seven Lights

Hotel Seven Lights, Kunnumpuram, 36/2284 A, north, Edappally, Ernakulam, Kerala 682024

4.7 · 1,387 reviews analysed
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Gumo's take

Hotel Seven Lights in Ernakulam is a highly-rated property known for its cleanliness, attentive service, and convenient location near major hospitals and shopping centers like Lulu Mall. Guests frequently praise the friendly and professional staff, particularly individuals like Dinu and Ashwin, and the well-maintained, modern rooms. While the hotel is especially popular with medical travelers due to its proximity to Amrita and Aster hospitals, it also appeals to families and business travelers. Despite a few criticisms about room size and occasional service inconsistencies, the overall experience is overwhelmingly positive, with many guests returning for repeat stays.

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How guests rate it

Location
88
Facilities
85
Staff & Service
94
Room Comfort & Cleanliness
92

What guests love

  • Highly praised staff, including individuals like Dinu and Ashwin, who are described as friendly, professional, and helpful.
  • Clean and well-maintained rooms with modern amenities, including air conditioning, coffee makers, and minibars.
  • Convenient location near major hospitals (Amrita, Aster) and shopping centers like Lulu Mall, ideal for both medical and leisure travelers.

Worth knowing

  • Some guests found the room size to be smaller than expected for the price, especially in deluxe and premium categories.
  • Breakfast received mixed reviews, with some guests noting limited options and inconsistent quality.
  • A few negative reviews highlighted occasional service issues, such as unhelpful or rude staff at the front desk and miscommunication during check-in.

Amenities

  • Wi-Fi (free)
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Kid-friendly
  • Meeting rooms
  • Air conditioning
  • Coffee maker
  • Minibar
  • Restaurant
  • Table service
  • Room service
  • Breakfast (extra charge)
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Accessible

Common questions

Is Hotel Seven Lights a good option for travelers visiting nearby hospitals like Amrita or Aster?

Yes, Hotel Seven Lights is a popular choice for medical travelers due to its convenient location, being close to Amrita and Aster hospitals in Ernakulam.

What do guests say about the service at Hotel Seven Lights?

Guests frequently praise the service at Hotel Seven Lights, with 311 positive reviews highlighting friendly and professional staff, particularly individuals like Dinu and Ashwin. However, there are 24 negative reviews mentioning occasional service inconsistencies, such as unhelpful front desk staff.

Are the rooms at Hotel Seven Lights clean and well-maintained?

Yes, the rooms are described as clean and well-maintained with modern amenities like air conditioning, coffee makers, and minibars. Cleanliness has received 154 positive reviews, with only 6 negative reviews.

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